Dining Service Manager

Cape Fear Country Club•Wilmington, NC

7d•Onsite

About The Position

Responsible for providing daily dining management support for existing service managers in multiple dining outlets throughout the club. Areas of responsibilities include Clubhouse Dining Grill Room, Grill Bar, Outside Terrace, as well as the Casual Dining Room. You will oversee all hourly team members for the outlet scheduled. Looking for a self-motivated person with a manner most pleasing to members and their guests.

Requirements

A degree in Hospitality Management from an accredited university and/or sufficient supervisory experience with a reputable Club or dining establishment.
Qualified candidates will be reliable, professional, and able to successfully work in a team environment.
Candidates will have effective listening and communication skills and a strong desire to provide excellent service.
All candidates will work to ensure the fulfillment of the Club's mission to provide a warm and friendly environment for our members and guests, through commitment and dedication with a personal touch.

Responsibilities

Supervise the activities in the Grill Room, Grill Bar, Outside Terrace, Café and / or Private Events
Hire, manage, educate, and train Food & Beverage service staff
Communicate with members regarding their dining experience and satisfaction, and relate such information to the service staff, Executive Chef, Clubhouse Manager, Food & Beverage Manager, and Chief Operating Officer as necessary
Organize and assign opening and closing procedures
Organize and lead pre-shift lineups as needed
Attend and contribute to regular staff meetings
Protect the Club's assets and operational expenses according to budgetary guidelines and management instructions
Open and close the clubhouse as described and trained
Create initiatives to improve services
Remain up-to-date on industry trends, innovation, and related information
Provide periodic sales and inventory reports
Assist Wine coordinator with Wine Program
Perform other appropriate duties as assigned by the Food & Beverage Manager
The main responsibility of this position is in the Grill Room, Grill Bar, Outside Terrace and Café; responsibilities may also extend to the Men's Lounge, Halfway House, and private events under certain circumstances.