Dining Server - PRN/On-Call

Ingleside at Rock Creek•Washington, DC

1d•Onsite

About The Position

This position is responsible for table service in the Community dining rooms. Ingleside at Rock Creek is a not-for-profit, CARF-accredited, Life Plan Community nestled alongside Washington, DC’s beautiful Rock Creek Park. A diverse group of people whose experiences and interests create the perfect balance for stylish retirement living in this engaging community. Ingleside at Rock Creek is certified as a Great Place to Work. We are CARF Certified, and Sage certified.

Requirements

High school diploma or general education degree (GED)
Six months to one year of dining room service required; or equivalent combination of education and experience.
Ability to apply common sense understanding to carry out instructions furnished in written and oral form.
High-quality verbal and written communication ability.
Strong customer service skills.
Knowledgeable of sanitation and cleaning methods.
Proficient in the operation of the computer application Meal Tracker.

Nice To Haves

Certified Dementia Practitioner Training

Responsibilities

Room Set Up: Assists with table and chair set up of the Dining Room and additional banquet rooms. Completes daily set up procedures for dining room to include table, chair, linen, cutlery, glasses and place settings. Ensure all tables and chairs are set according to Dining Room manager standards. Assists with buffet and tray set up of dining room and ensures all utensils, holders, etc. are available and ready for use. Retrieves tables and chairs from Dining Room storage with the assistance of other servers to use during Buffet set up. Begins shift by checking assigned tables to ensure all tables are set up and ready for mealtime. Set up food serving lines within the various dining rooms to ensure on time meal service.
Service Functions: Greets residents, visitors and staff in a professional and courteous manner to ensure the individual is promptly served during mealtime. Greets residents and other diners as they enter the Dining Room within 3 minutes of arrival. Advises residents and visitors on the menu and drinks or appropriate combination. Takes order of the table in a timely manner and enters order into the computer system. Prepares drinks as requested by the diners. Checks on diners to ensure all food and service meet their expectations. Directs any issues to the Dining Room Manager and follows up as necessary. Ensures that residents are correctly entered into the computer for appropriate charging. Buses and set designated tables as appropriate and refills condiments when necessary. Pick up and push all hot food cabinets, salads, desserts, beverages, etc., that is needed for meal service. Deliver all required food items from the kitchen to the various assigned dining rooms (i.e. assisted living, independent living and health care center floors). Maintain and ensure all dietary restrictions procedures are followed in accordance with company policy and guidelines. May be assigned to assist in the Café as needed which would require handling and exchange of monies. May have to close cash registry.
Cleaning and Sanitation: Performs cleaning and sanitation of the Dining Room to ensure compliance with all federal and state health regulations. Clear all dishes, cutlery, and glasses from table after diners have left. Sends all dirty dishes etc., to the dishwasher for cleaning. Ensures that all linen, silverware, glassware and dishware storage area are cleaned and organized daily or as needed. Ensure the ice cream freezer is clean and organized daily. Ensures the coffee, tea, juice machines are cleaned daily. Assists other Dining Room servers with cleaning as requested by Dining Room Manager. Maintain various workstations within the dining room and pantries to ensure sanitation and cleanliness.