Dining Room Supervisor - The Residence at Great Woods

LCB Senior Living•Norton, MA

7d•$21 - $22•Onsite

About The Position

LCB Senior Living is hiring a Dining Room Supervisor at The Residence at Great Woods. This role involves promoting the mission and core values of the Residence and LCB Senior Living, actively participating in growing community occupancy by representing the community positively to potential residents and their families, and overseeing the service of meals. The supervisor is responsible for the cleanliness, preparation, training, and staffing of the dining room, and assists the Culinary Services Director to ensure the efficient operation of the culinary service department. This position requires communication with the Executive Director and culinary team, ensuring timely preparation of meals, maintaining the proper order of service, and assisting with table service as needed. Additionally, the role involves assisting with scheduling, planning events, ordering supplies, interviewing, hiring, counseling, and terminating dining room personnel. The supervisor also conducts and monitors orientation and ongoing training for Food Servers, monitors daily menus, ensures the dining room is ready for service according to LCB standards, anticipates and meets resident needs, ensures staff compliance with uniform policy, greets residents, assists with seating, and supports dining room staff with pre-bussing, dessert service, clearing, and resetting. Finally, the supervisor monitors and maintains dining room inventories and supervises the closing of the dining area.

Requirements

High School Diploma or equivalent.
Minimum of three years in the food service field.
Minimum of one year of supervisory experience.
Current ServSafe certificate.
Knowledge of culinary service environment.
Ability to communicate professionally.
Experience with buffet catering.
Working knowledge of all kitchen equipment.

Nice To Haves

Successful completion of a reputable course in food management is preferred.

Responsibilities

Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community.
Represent and interact positively with potential residents, family members and professionals to grow community occupancy.
Oversee the service of meals to residents in the dining room, function rooms and other designated areas of service.
Oversee the cleanliness, preparation, training and staffing of the dining room.
Assist the Culinary Services Director to assure efficient operation of the culinary service department, working in all areas of the culinary service department including but not limited to the dining room.
Communicate with the Executive Director and culinary team and attend meetings as requested.
Communicate with kitchen staff to ensure that sick trays and room trays are prepared and ready on time as requested.
Maintain the proper order of service for all meals.
Assist with Table Service as needed.
Assist with scheduling associates, planning events and ordering supplies.
Interview, hire, counsel and terminate dining room personnel in accordance with company policy and guidelines.
Conduct and monitor orientation and ongoing training with the Food Servers.
Monitor the maintenance, printing and distribution of the daily menus.
Ensure that dining room is ready for service according to LCB standards.
Ensure that resident needs are anticipated and met in a timely manner.
Ensure that all dining staff complies with company uniform policy.
Greet residents during dinner and supper service observing dining room schedule for each meal period.
Assist residents to table and fulfill seating needs as requested.
Assist the dining room staff with pre-bussing and dessert service.
Assist the dining room staff in clearing and resetting the dining room.
Monitor and maintain inventories of items in the dining room (i.e. coffee, tea, sugar, sugar substitutes, salt, pepper, crackers, dressings, ice creams, silver ware, glassware, china, and linen). Communicate needs to replenish inventory with manager for ordering purposes.
Supervise and secure the closing of the dining area at appropriate time.