Dining Room Manager

Quail Park • Visalia, CA

3d • $22 - $22 • Onsite

About The Position

At Quail Park on Cypress, residents enjoy beautifully designed apartment homes and cottages inspired by California living, along with exceptional opportunities to stay active, connected, and engaged. Dining is at the heart of that experience, and we're looking for an experienced leader who is passionate about hospitality, service excellence, and creating memorable dining experiences every day. If you are a hands-on leader who thrives in a customer-focused environment, enjoys mentoring teams, and believes exceptional service can make someone's day, we invite you to join our team as our next Dining Room Manager.

Requirements

• Minimum 5 years of food service experience
• Minimum 3 years of dining room management experience
• Strong leadership, coaching, and team development skills
• Exceptional customer service and hospitality mindset
• Excellent communication and interpersonal abilities
• Strong organizational and time management skills
• Basic computer proficiency, including Microsoft Word and Excel
• Ability to communicate effectively with residents, families, team members, and vendors
• Current CPR/First Aid certification (or ability to maintain)
• Current Food Handler certification
• Annual continuing education requirements
• Ability to meet all applicable health, food safety, and regulatory requirements
• Successful completion of pre-employment physical, drug screening, TB testing, and criminal background check

Nice To Haves

• Experience in both restaurant and senior living environments
• Background leading high-volume hospitality or dining operations
• Knowledge of senior living dining service standards

Responsibilities

• Recruit, train, coach, and evaluate dining room team members
• Partner with the Director of Signature Dining on hiring and training initiatives
• Develop team members on service standards, hospitality expectations, and customer satisfaction best practices
• Conduct ongoing training, team meetings, and performance coaching
• Create staffing schedules and daily assignments to ensure efficient service operations
• Foster a positive culture built on professionalism, teamwork, and accountability
• Serve as an active member of the community leadership team
• Oversee daily dining room service across all dining venues within the community
• Lead by example by actively participating in meal service and supporting dining room operations
• Ensure team members are knowledgeable about menus, dietary accommodations, allergies, and resident preferences
• Maintain high standards for food presentation, service etiquette, and resident engagement
• Monitor dining room cleanliness, organization, and readiness before, during, and after meal periods
• Implement and oversee cleaning schedules for dining and service areas
• Ensure proper sanitation and safe food handling procedures at all times
• Coordinate private dining reservations and special event dining services
• Assist with community events, celebrations, and marketing functions as needed
• Build strong relationships with residents, families, and guests
• Address concerns, gather feedback, and continually seek opportunities to enhance satisfaction
• Promote a culture of hospitality that exceeds expectations
• Champion a "Do Whatever It Takes" approach to resident service
• Operate within established budget guidelines
• Maintain compliance with OSHA standards and all applicable state and local regulations
• Ensure team members follow food safety, sanitation, and company policies
• Support community operational goals and service standards

Benefits

• Competitive starting wage of $22.00 per hour ($24.00 per hour starting in July 2026)
• Opportunity to lead and develop a dedicated service team
• Supportive leadership and collaborative work environment
• Meaningful work serving seniors and their families
• Continuing education opportunities
• Career growth and advancement potential
• A culture centered on hospitality, respect, and service excellence

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed