Dining Room Manager

Hillcrest Health • Papillion, NE

2d • Onsite

About The Position

Hillcrest Health & Living is currently seeking a Dining Room Manager for Hillcrest Grand Lodge! Pay: $18.50-22.66 per hour based upon experience and education. At Hillcrest, our goal is to inspire people to live their best lives. We are committed to providing a career where you can grow, lead, and make a meaningful impact every day. As the Dining Room Manager, you’ll help create an elevated dining experience for residents, guests, and families by leading front-of-house operations with a hospitality-first mindset. From ensuring exceptional customer service to building a strong and welcoming team culture, you’ll play a key role in making every meal feel special.

Requirements

• At least one year of fine dining or hospitality leadership experience preferred
• High school diploma or equivalent preferred
• Strong customer service and communication skills
• Ability to remain calm and professional in fast-paced or stressful situations
• Comfortable utilizing technology and POS systems efficiently
• Ability to lift up to 35 pounds and perform repetitive standing, bending, and movement throughout the shift

Responsibilities

• Lead and oversee daily dining room operations to ensure exceptional resident and guest experiences
• Ensure residents are warmly greeted, orders are taken accurately, and service standards are consistently maintained
• Address and resolve resident or guest concerns with professionalism and care
• Maintain cleanliness, sanitation, and organization throughout all dining spaces
• Create staffing schedules that support excellent service while meeting budget expectations
• Hire, train, coach, and supervise front-of-house dining team members
• Partner closely with kitchen leadership to ensure smooth communication and service execution
• Support resident events and collaborate with the Lifestyle team for special dining experiences
• Maintain menu pricing and updates within the POS system
• Monitor reservations and dining flow to create a seamless experience

Benefits

• Multiple healthcare plans to choose from
• Vision, dental, and life insurance
• Paid sick leave
• Professional development opportunities including tuition reimbursement, certifications, and more
• Choose when you get paid with Dayforce Wallet
• Gym membership reimbursement and partner discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED