Dining Room Cashier
About The Position
The primary responsibilities of this position are to perform cashier functions, maintain the appearance and cleanliness of the Dining Room, and provide exceptional service to guests. The role involves accurately completing guest check totals, performing money exchanges, credit card processing, and receipt processing. The cashier is also responsible for reporting guest complaints, ensuring tables and chairs are correctly placed, maintaining a clean work environment, and completing assigned side work. Additionally, the position requires notifying supervisors of situations that may affect guests or the establishment and performing other duties as assigned.
Requirements
- Accurate cash handling skills
- Accurate math skills
- Interpersonal skills
- Communication skills
- Basic knowledge of sanitation requirements
- Ability to work in a positive team environment
- Ability to manage and maintain confidential and sensitive information with diplomacy and tact
- Ability to maintain a professional demeanor in stressful situations as necessary
- High school education or equivalent
Nice To Haves
- A minimum of six months experience in cash handling or customer service is preferred.
Responsibilities
- Provides exceptional service to guests and other customers in a courteous manner.
- Greets guests at register and inquires about their experience in the dining room.
- Accurately completes guest check totals.
- Performs money exchanges, credit card processing, receipt processing and other cashier functions on designated register.
- Reports any guest complaints or concerns to immediate supervisor or manager for resolution.
- Ensures that all tables and chairs are correctly placed.
- May direct the activities of dining room staff as necessary.
- Maintains a clean work environment in the dining room to increase guest satisfaction and maintain defined sanitation guidelines.
- Completes assigned side work including restocking workstations, cleaning tables and ice cream station and floor maintenance.
- Notifies supervisor or manager of situations that may affect guests, associates of the Lake or the Torches Resort Casino.
- Performs other duties as assigned.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
