Dining Attendant

Asbury Communities•Erie, PA

3d•Onsite

About The Position

We are looking for a friendly and organized Dining Attendant to join our team in Springhill, United States. In this customer-focused role, you will be the face of our dining establishment, ensuring every guest receives exceptional service and a memorable experience. As a Dining Attendant, you will work in a fast-paced environment, managing multiple tables while maintaining the highest standards of cleanliness and professionalism. You will also be responsible for setting up and maintaining our continental breakfast service and delivering outstanding lunch service.

Requirements

Excellent customer service skills with a genuine commitment to guest satisfaction
Strong communication and interpersonal skills
Ability to work efficiently in a fast-paced, high-volume dining environment
Attention to detail and organizational skills
Physical stamina to stand for extended periods and carry items
Basic math skills for handling transactions and calculations
Ability to work collaboratively as part of a team
Reliability and punctuality

Nice To Haves

Previous experience in a dining, restaurant, or hospitality setting
Knowledge of food and beverage service standards and etiquette
Problem-solving abilities and adaptability to changing situations

Responsibilities

Greet guests warmly upon arrival and seat them at designated tables
Present menus and provide recommendations based on guest preferences
Take accurate food and beverage orders during lunch service and communicate them clearly to the kitchen and bar staff
Serve meals and drinks promptly and courteously, ensuring proper presentation and guest satisfaction
Clear tables efficiently between courses and after meals, maintaining a clean dining environment
Set and reset tables according to established service standards
Respond promptly and professionally to guest requests and special needs throughout service
Process payments and handle transactions accurately
Set up continental breakfast stations with proper arrangement of beverages, pastries, cereals, fruits, breads, and spreads according to established standards
Restock breakfast items throughout service to ensure adequate supply and presentation
Maintain cleanliness and organization of breakfast areas, including wiping down surfaces and removing soiled items promptly
Collaborate effectively with kitchen, bar, and other dining staff to ensure smooth operations
Maintain awareness of health, safety, and sanitation regulations
Address guest concerns or complaints with empathy and escalate issues when necessary