Dining Assistant

The Heritage•Watertown, WI

2d•Onsite

About The Position

At The Heritage, our Dining Assistants do more than serve meals—they help create a welcoming and safe dining experience that supports our residents’ health, comfort, and overall well-being. This role provides hands-on support during mealtimes while assisting with dining room setup, cleanup, and maintaining a clean, organized, and sanitary environment. If you’re compassionate, patient, and enjoy connecting with older adults, this position allows you to make a meaningful difference every day.

Requirements

High school diploma or equivalent preferred
Excellent customer service skills with a courteous, respectful, and helpful demeanor
Ability to communicate effectively and compassionately with older adults
No prior experience required; training provided
Ability to work as part of a team and independently
Flexibility to work varied shifts, including weekends, holidays, and emergencies
Physical ability to perform duties, including standing, bending, lifting, and moving throughout the workday

Responsibilities

Assist residents during meals, providing support with dining as needed
Serve beverages, food items, and condiments courteously and promptly
Set up and maintain dining areas, including tables, linens, silverware, dishes, and supplies
Clean and sanitize dining spaces, tables, chairs, equipment, and service areas
Scrape, load, and wash dishes as needed; remove and dispose of trash and recyclables properly
Follow all dietary, food handling, sanitation, and safety guidelines
Support special events, celebrations, and holiday meals
Observe residents and report any concerns or changes to the culinary or care team
Uphold all facility policies, infection control procedures, and resident rights