Weekend 2p-7p Dining Aid

Stillwater Senior Living, LLC•Edwardsville, IL

21h•Onsite

About The Position

Assist residents at our community with dining services. Will assist in the dining room serving meals and drinks, bussing and wiping tables, wash dishes, restock table caddies, or monitor guest and resident requests for different services we offer.

Requirements

Takes active role in providing quality care and services, contributing to resident/customer outcomes and organization’s success.
Takes initiative. If you know something needs to be done, do it. Shares thoughts, ideas, and suggestions and provides input when requested.
Accepts responsibility for doing job the right way and admits and learns from mistakes.
Contributes to making everyone feel that they belong. Do not offend, make fun of, embarrass or gossip about coworkers.
Open to new ideas, different points of view and changes.
Discusses and resolves differences points of view and changes.
Discusses and resolves differences constructively, shares concerns appropriately and directly with those involved and/or obtains direction from supervisor.
Practices good stewardship, uses resources wisely and responsibly. Avoids wasteful use of products and time.
Encourages and supports residents to continue to maintain independence and to continually learn and grow, encouraging them to live life to the fullest.
Looks for and helps to create new opportunities for residents to participate and/or make a contribution.
Seeks opportunities to grow skills and knowledge, weather through formal or informal means.
Attends and participates in scheduled training and educational.
Friendly to residents, families, and coworkers. Smiles and uses basic manners, such as greeting people in a warm manner, offering to help, and thanking customers for the opportunity to serve them.
Answers phones in a polite manner, greeting the caller, giving your name and asking what you can do for the caller.
Shows concern for customers by listening closely, apologizes for any problems, is supportive and makes sure everyone feels appreciated and valued.
Provides service always identifying yourself and explaining what you are doing.
Respects resident privacy, only shares information on an as needed basis and always knocks on resident’s door before entering.
Represents the organization and coworkers in a positive light to residents, family members and other customers.
Must possess the ability to make independent decisions when circumstances warrant such action.
Food Handlers Certificate - can be trained on site.

Nice To Haves

Customer service experience a plus.

Responsibilities

Assist and serve all residents their meals and drinks in a professional manner and assist residents to their seats in the dining room as needed.
Keep floors, tables, and countertops clean.
Complete all work on the dining room checklist including: Make Coffee, Tea, and any needed Juices; Fill Ice Bin as needed; Fill and wipe syrup bottles; Bus and wipe tables as they empty; Assist with dishes as needed; Cut and dish desserts; Sweep under tables after each meal; Restock all table caddies (creamer, sugar, sweetener, jelly); Restock all items in your area (dressings, milk, juice, etc.).
Check that tables & chairs are in proper place.
Check and roll silverware if needed.
Check the Conference Room.
Change table cloths if soiled.
Check the coffee bar and water drawers (Fireside lounge) stock as needed.
Wrap and date all dessert leftovers.
Wipe & Sanitize all counters in your area.
Wipe outside of cabinet doors, and reach in fridge (inside and out).
Be sure the Resident Meal Check List is complete for each meal.
Empty dirty napkins into large bin in storage closet.
Wash/Dry/Fold/Put Away Green Towels as needed.
Empty the Juice machine reservoir, rinse & wipe dry.
Empty Trash located by ice bin (under the counter).
EVENINGS: Put the next day table cards, chronicle, & puzzle pages on each table.
Ensure every table should have at least 2 copies of the Daily Chronicle (except the tables by the windows).
Make sure all cleaning buckets and bus tubs have been run thru the dish machine at the end of the night.
When all dishes are done and put away, drain dish machine.
Remove, Rinse, and Replace the baskets inside Dish Machine.
Wash Dish area counters, and squeegee them dry.
Assist kitchen manager as needed (put truck away).