Diner Supervisor

Baymont Inn & Suites Glenwood•Alexandria, MN
•Onsite

About The Position

Hospitality Management Corporation is seeking a Diner Supervisor for Baymont and Penny's Diner in Glenwood, Minnesota. The Diner Supervisor leads the diner team and oversees daily operations to provide exceptional 24-hour service. This leadership role focuses on customer-facing duties, staff support, food quality, cleanliness, guest satisfaction, expense monitoring, and resolving customer issues. The supervisor helps empower staff to create a positive and efficient dining experience.

Requirements

  • Must be at least 18 years of age.
  • Must have reliable transportation.
  • Must have a high school diploma or equivalent.
  • Must have supervisor experience in a restaurant setting.
  • Must have Certified Food Protection Manager (CFPM), ServSafe Alcohol, and ManageFirst Professional (MFP) certifications.

Responsibilities

  • Supervise and train staff, evaluate performance, and ensure consistent customer service and food quality.
  • Maintain a positive guest experience by ensuring cleanliness, addressing complaints and concerns, and fostering a friendly atmosphere.
  • Oversee daily diner operations, including monitoring expenses, managing inventory, and ensuring smooth service.
  • Maintain high standards for food presentation, taste, and service, and regularly check restaurant cleanliness and organization.
  • Write daily budget reports and monitor revenue and costs to support efficient business operations.

Benefits

  • 401(k)
  • Promotional opportunities with a growing company
  • Recognition of efforts and rewards for results
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