Digitizer

NEW ERA CAP LLC • Buffalo, NY

19h • $50,000 - $60,000 • Onsite

About The Position

The role of the Digitizer is responsible for collaboration with Design, Graphic Design, Production Art and Product to effectively execute and support the conversion of graphic designs, logos, and artwork into digital files that can be read and executed by embroidery machines. This process is essential for turning creative concepts into production-ready formats for domestic and global production. This role ensures that aesthetic design, color inspiration, print direction, fabrics and trims are translated into production ready standards by maintaining integrity of the embroidery library for all active, in-active and confidential tapes.

The Digitizing team at New Era Cap collaborates with Design, Graphic Design, Production Art, and Product teams to convert logos, artwork, and graphic designs into production-ready digital embroidery files. They maintain the integrity of the embroidery library, support global production needs, and ensure creative concepts are accurately translated into high-quality embroidered products.

Requirements

• Strong computer skills; Illustrator, Photoshop, Microsoft Word, Excel and PowerPoint and the ability to learn and utilize new systems
• Ability to establish relationships and interact with various levels within the organization
• Ability to manage multiple priorities, meet deadlines and efficiently prioritize workday to maximize productivity
• Strong verbal and written communication skills with the ability to communicate effectively and professionally
• Enthusiastic, pro-active, and positive person who adapts to change and with urgency and persistence
• The ability to be innovative and creative when handling difficult business challenges
• Detail oriented with strong follow through
• Demonstrate ability to work in a collaborative team-oriented environment
• Knowledge of manufacturing and product, product integrity, production cycle timeline, and time and action calendar management
• Understand manufacturing, specifically embroidery operation procedures
• Bachelor’s Degree in graphic design or related field preferred; relevant job experience in lieu of degree will be considered
• One (1) to Three (3) years of experience in digitizing graphic designs
• Ability to accurately translate colors required
• Illustrator experience required, photoshop preferred
• Experience with embroidery software required, Wilcom preferred

Responsibilities

• Perform day-to-day digitizing activities by converting graphic designs, logos, and artwork into digital files that can be read and executed by embroidery machines
• Collaborate with the digitizing team to manage the daily workload in Job Tracker to ensure timely and efficient processing of requests to achieve internal and external service level agreements (SLA’s) to support the business
• Process daily workload and develop assignment schedules to streamline digitizing work overflow to outsource partners
• Assist with maintaining constantly changing data bases of embroidery files for active and in-active tapes specially monitoring confidential logos, league rights, etc
• Assist with overseeing sampling and production of digitized files from production locations and third party resources and provide direction/updates to tapes as needed
• Upload vector artwork into ROAL and maintain the art and tape information in ROAL
• Assist Global Quality with embroidery improvements for domestic and global production
• Collaborate with ROAL and Global Production Teams to address any graphic errors in regard to digitized files or ROAL output
• Coordinate New Era Hot Market designs, tape creation and ROAL’ing to support production
• Provide off hours support when needed for new tape request, clinches and at once opportunities
• Train and onboard third-party digitizing resources on New Era processes and procedures as needed
• Keep all sensitive matters confidential
• Other duties as assigned

Benefits

• competitive compensation
• generous PTO policy
• world-class benefits designed to promote health, financial stability, and personal growth
• paid parking
• exclusive discounts on apparel and headwear
• professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level