Digital Workplace Intern

World Vision•Home Working, California, United States, CA

1d•Remote

About The Position

World Vision Internships offer a three-month opportunity for talented students and recent graduates eager to dive into the international relief and development field. We are dedicated to giving you a meaningful learning experience, where you will grow, gain valuable skills, and connect with other passionate professionals who share our mission. At World Vision International, Global Marketing, Communications & Sponsorship (GMCS) helps connect supporters, partners, communities, and teams around the world with the organization's mission to serve vulnerable children and communities. Within GMCS, the Strategy, Planning and Performance Team helps teams work together effectively by improving planning, collaboration, and delivery across global initiatives. The Knowledge Management and Community Engagement function supports this work by helping teams find, organize, share, and reuse trusted knowledge. Using tools such as SharePoint and Microsoft 365, the team creates practical digital workplace solutions that make information easier to access, reduce duplication, and strengthen collaboration across a global organization. As the Digital Workplace Intern, you will play an active role in building and improving digital experiences used by teams around the world. You will help create SharePoint sites, manage content, support reporting tools, and contribute to projects that improve how colleagues collaborate and share knowledge. Through your work, you will support World Vision's commitment to stewardship, collaboration, and service, helping teams work more effectively in support of children and communities worldwide.

Requirements

Strong Attention to Detail: You enjoy producing accurate, high-quality work and take pride in ensuring information, layouts, and configurations are correct before publication.
Experience with Digital Platforms: You have experience using SharePoint Online, website-building tools, content management systems, or similar digital workplace solutions.
Eye for Design and User Experience: You understand how layout, organization, visual hierarchy, and navigation contribute to a positive user experience and can create attractive, functional digital environments.
Familiarity with Design Tools: You have experience using Canva, Adobe Creative Suite, or similar graphic design tools to create or enhance digital content.
Microsoft 365 Proficiency: You are comfortable using Microsoft 365 applications and can quickly learn new tools and technologies.
Organizational and Project Coordination Skills: You can manage multiple priorities, stay organized, track progress, and meet deadlines while maintaining attention to detail.
Strong Communication Skills: You communicate clearly in writing and verbally, ask thoughtful questions, and respond positively to feedback.
Adaptability and Problem-Solving Mindset: You enjoy learning new technologies, exploring solutions, and identifying practical ways to improve processes and experiences.
Commitment to World Vision's Mission: You have a demonstrated commitment to and alignment with the goals, mission, and vision of World Vision and are able to embody its values in your work.
At least 18 years of age.
Must be legally authorized to work in the United States (e.g., U.S. citizen, permanent resident, or F-1 student visa holder with valid work authorization) and possess a valid U.S. Social Security Number.
Able to commit to at least 30 hours per week for the entire internship period: 25 January – 23 April 2027.
Recent college graduate from an undergraduate or graduate programme (within 2 years) or current graduate school student.
Adhere to World Vision International’s Christian Statement of Faith.
Willingness to use own electronic devices for internship purposes, and disposition to let WVI install endpoint security software on those devices.

Nice To Haves

Information Systems, Information Technology, Computer Science, Digital Media, Communications, Marketing, Business Administration, Knowledge Management, User Experience Design, or related fields. Equivalent skills, experience, and demonstrated interest will also be considered.

Responsibilities

Build and Enhance SharePoint Sites and Pages: Create and update SharePoint pages using approved templates, content, and branding standards. Configure layouts, navigation, web parts, and page components while ensuring a consistent and user-friendly experience.
Manage Document Libraries and SharePoint Lists: Support the creation and maintenance of document libraries and SharePoint Lists that help teams organize information and track work. Configure metadata, columns, views, permissions, and other features that improve information management.
Organize and Migrate Digital Content: Review, categorize, and migrate files into clear and consistent structures. Improve file organization, naming standards, content placement, and link management so global teams can find information more easily.
Conduct Quality Assurance and Testing: Test pages, permissions, links, layouts, and configurations before publication. Identify issues, document findings, recommend improvements, and help ensure solutions are accurate and ready for use.
Support Project Tracking and Coordination: Maintain project trackers, action logs, and status updates across multiple initiatives. Help keep projects organized, follow up on assigned tasks, and provide concise progress updates to stakeholders.
Contribute to Reporting and Insights: Assist with maintaining Power BI dashboards and reporting tools. Depending on project needs, help verify data, update information, and improve how insights are presented to decision-makers.
Explore Digital Workplace Improvements: Support ongoing enhancements across Microsoft 365 platforms. This may include exposure to Power Automate, Power Apps, accessibility practices, content design, user experience improvements, and knowledge management initiatives.
Collaborate Across Global Teams: Work alongside colleagues from marketing, communications, sponsorship, and support functions around the world. Contribute to real business solutions that are actively used by teams across World Vision.