Digital Wealth Product Manager - Vice President

Citi • New York, NY

1d • $129,840 - $194,760 • Onsite

About The Position

As the world's leading global bank, Citi has an unprecedented opportunity to drive change through forward-thinking product experiences and services that will touch millions of clients. The experiences being pioneered go beyond traditional digital channels and consumer products, with a focus on defining all digital touch points across Wealth Management, Retail Banking, Cards, Lending, and financial wellness products. To accomplish this, Citi has transformed its approach to product management, moving faster, designing for client-first solutions, and developing a product organization that rivals best-in-class players. The Digital Wealth Product Team was founded to modernize digital offerings, enrich the wealth management experience, and reach clients quickly in their preferred digital channels. This team is a diverse group of passionate product managers, strategists, and technologists with expertise spanning financial services, digital product development, user experience (UX) design, and agile methodologies. They operate with a deep understanding of the wealth management landscape, including client needs, market trends, and regulatory requirements, thriving on innovation, collaboration, forward-compatible solutions, and a relentless focus on delivering tangible value for wealth management clients and businesses. Their vision is to help build long-lasting relationships with clients by providing them with the investment vehicles that best suit their needs for financial goals of today and new milestones of tomorrow.

Requirements

• 6+ years’ experience building and shipping consumer products through the full product lifecycle with teams of designers, engineers, and non-tech partners
• Managed and developed well-loved products with demonstrable and measurable results
• Ownership of the end-to-end product development lifecycle from ideation through delivery
• Empathetic towards the client with the ability to put yourself in the consumer's shoes
• Experienced in making hard data-informed decisions (A/B experimentation, user testing, competitors and marketing analysis, defining metrics) and funnel tools (e.g., Adobe Analytics, Glassbox, Mixpanel, Tableau)
• Strong analytical skills with the ability to find, analyze, and distill behavioral data (e.g., funnels, cohorts, raw data sets) into actionable insights
• Demonstrated understanding of AI/Machine Learning principles, methodologies, and their practical application in product development.
• Experience with AI-powered financial tools or platforms is highly desirable
• A passion for innovation and a commitment to delivering exceptional client experiences
• Hustler with a willingness and appetite to do what it takes to take the product from concept to launch, while also being comfortable with ambiguity
• Sharp. You think on your feet, quickly come up with innovative solutions and are always one step ahead
• Technical. Understanding of technical problems, how to break down the work involved in solving them, and the impact of those decisions on engineering
• Bachelor’s degree/University degree or equivalent experience

Nice To Haves

• Product management experience with a leading tech company, financial services industry, or an early/growth stage funded start-up
• Master’s degree preferred

Responsibilities

• Define the high-level mission, vision, and roadmap for your product/journey
• Define OKRs and metrics to measure the success of the features and experiences put into the market
• Utilize qualitative and quantitative client and industry data to test hypotheses, identify consumer pain points and validate potential solutions
• Leverage Artificial Intelligence-native tools to augment the Product Development Lifecycle (PDLC) - bringing high quality requirements to life with speed
• Collaborate with a talented group of designers to define the product requirements into wireframes and high-fidelity designs
• Translate research and hypotheses into product requirements and detailed user stories for Technology / Engineering
• Lead cross-functional teams to drive features through the various stakeholder review groups; including fraud, risk, legal, compliance, and operations
• Prioritize new features based on client needs, in alignment with the company’s short- and long- term objectives, and technical capabilities
• Analyze funnels/cohorts in tools like Adobe, Glassbox, Mixpanel, JIRA, Tableau, etc.
• Manage the launch and post-launch production monitoring for feature enhancements impacting your journey(s)

Benefits

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Manager