Digital Twin Solutions Consultant

VIATechnik•Chicago, IL
•Hybrid

About The Position

We are hiring a Digital Twin Solutions Consultant to accelerate the growth of Voyager, VIATechnik's digital twin platform. This is a hands-on, forward-deployed role. You will prove Voyager's value on a prospect's real buildings, systems, and data, working directly with owners of large real estate portfolios and their facilities teams to understand how they operate today and show exactly where a digital twin changes their workflows, costs, and KPIs. You will own the technical side of the sales cycle, from discovery with facilities, IT, and operations stakeholders, to demos and proofs of concept built on customer data, to scoping integrations with computerized maintenance management systems (CMMS), building automation systems (BAS), IoT platforms, and BIM and reality capture sources. You will build the business cases and technical proposals that get deals approved, partner with an Account Executive and leadership through negotiation and contracting, and stay embedded through deployment alongside our implementation and customer success teams. What you learn in the field will shape each client's deployment and the Voyager product roadmap, and you will do your best work here if you turn ambiguous customer problems into working solutions without waiting for a playbook.

Requirements

  • Hands-on experience with building systems, building data management, or facility management workflows, and you can speak credibly with the people who keep buildings running.
  • Worked with BIM, digital twin, or facility management platforms and understand how building data moves between them.
  • Built API or data integrations and are comfortable working directly in a customer's data to prove a point.
  • Led complex solutioning or consulting engagements and turned what you learned into a business case a buyer approved.
  • Create momentum on your own and would rather solve an open problem than follow a finished playbook.
  • US work authorization is required.

Responsibilities

  • Lead technical discovery that qualifies Voyager opportunities early by mapping each customer's workflows, stakeholders, and operational gaps and quantifying what those gaps cost.
  • Complete at least one detailed customer profile each month.
  • Build a complete working command of Voyager, including its data population and data integration workflows.
  • Take that expertise into customer environments and become a trusted advisor to their facility teams.
  • Generate $600,000 in annual Voyager revenue across net new, cross-sell, and up-sell contracts.
  • Build relationships with technical and economic buyers, developing sharp business cases, and partnering with leadership and the Account Executive through negotiation, close, and handoff.
  • Configure Voyager demos and proofs of concept on customer data, and scope integrations with CMMS, BAS, IoT, BIM, and reality capture sources.
  • Travel to customer sites as needed and embed in facility operations long enough to understand how each building actually runs, then connect Voyager to the team's priorities around reliability, uptime, data access, and efficiency.
  • Turn field conversations into product and marketing insight by sharing objections, win and loss patterns, user stories, and creative applications of Voyager.
  • Contribute to positioning, case studies, and campaigns that generate at least two inbound leads per month.
  • Build your own reusable discovery tools, integration patterns, data-mapping templates, scripts, and demo datasets that make each new proof of value faster, with a direct line to product management to make sure Voyager supports your work.
  • Document each opportunity thoroughly so account management and implementation teams start with the right context.

Benefits

  • Health insurance with the choice of five plan options. We cover 70-95% of premiums for VIATechies and 65% of the premiums for dependents (depending on the plan chosen)
  • Dental and vision insurance. We cover up to 75% of the monthly insurance premiums for VIATechies and up to 50% of the premiums for dependents (depending on the plans chosen)
  • Open and flexible time off
  • A 401(k) plan that is fully vested immediately
  • Home office setup costs
  • Paid holidays
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