Digital Technology Operations Specialist

Community Health Systems Professional Services Corporation • Franklin, TN

6h

About The Position

The Digital Technology Operations Specialist supports the planning, coordination, communication, and execution of operational activities across the Digital Technology organization. This role partners with leadership, shared services, and cross-functional teams to support departmental priorities, improve workflow efficiency, and ensure timely follow-through on key initiatives. This position is responsible for coordinating recurring operational processes, maintaining accurate department communications and reporting, supporting project and budget planning activities, and organizing information needed for leadership decision-making and department-wide alignment.

Requirements

• Associate Degree in Business Administration, Information Technology, Communications, or a related field required
• 5-7 years of experience organizing and supporting teams or departments, including planning and leading strategic initiatives required
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Excellent verbal and written communication skills, including proofreading and professional correspondence.
• Ability to think strategically and solve problems with sound judgment and initiative.
• Proven ability to work effectively with senior leaders, understanding their priorities and communication needs.
• Strong attention to detail and accuracy in all aspects of work.
• Demonstrated commitment to productivity, efficiency, and continuous improvement.
• Effective at preparing project updates and reports, with a focus on cross-functional coordination and communication.

Nice To Haves

• Bachelor's Degree preferred
• Prior experience in a project coordination, program support, or operational planning role preferred
• Experience supporting leadership teams with planning, communications, or process coordination across cross-functional teams preferred

Responsibilities

• Support Digital Technology leadership with planning, coordination, communication, and execution of department-level priorities and initiatives.
• Coordinate recurring operational activities, including strategic planning, budget planning, performance tracking, project updates, leadership reporting, and follow up on assigned action items.
• Maintain accurate department communications and reference materials, including intranet content, organizational charts, personnel updates, Town Hall materials, and presentation content.
• Track, consolidate, and report key Digital Technology updates, accomplishments, critical contracts, approvals, seminar costs, resource follow-up items, and recurring leadership materials.
• Support cross-functional operational workflows, including enterprise issue tracking, enterprise system rollout coordination, education and seminars approvals and cost tracking, and change management coordination.
• Serve as a liaison between Digital Technology leadership, shared services, HR, Finance, Communications, and other stakeholders to promote alignment, accountability, and timely follow-through.
• Support onboarding, training, and adoption of new or updated departmental processes, tools, and systems.
• Perform other duties as assigned and comply with all applicable policies and standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree