Digital Technologist

Denison University•Granville, OH

14d•Onsite

About The Position

The Digital Technologist connects advanced classroom technology with effective teaching and learning at Denison University. Based in the newly renovated Knobel Hall and the King Data Center, this role supports specialized instructional environments, including collaborative classrooms, data visualization and specialized labs, ensuring technologies are reliable, accessible, and aligned with strong pedagogical practices. This role provides expert technical support for classroom systems, computational platforms, and lab environments and partners with faculty and students to support the design and use of technology-enabled learning experiences. In collaboration with colleagues in ITS and academics, the Digital Technologist helps define and maintain technical standards across teaching spaces and contributes to the selection, implementation, and ongoing optimization of instructional technologies and infrastructure. Department Overview: At Denison University, the Department of Digital Innovation bridges the power of modern technology with the critical thinking of a liberal arts education. Led by dedicated technology and innovation strategists, the focus centers on equipping students, faculty, and staff with digital literacy and forward-thinking technological skills.

Requirements

Minimum of 5 years of demonstrated expertise in programming language environment management and troubleshooting across multiple operating systems (macOS, Windows, Linux).
Experience with professional A/V systems and integrated classroom technologies (preferably Extron).
Ability to work independently and manage multiple technical priorities under tight deadlines.
Excellent communication skills with the ability to translate complex technical concepts for a diverse academic audience.

Nice To Haves

Experience in a higher education environment supporting STEM disciplines.
Familiarity with Data Visualization tools such as Tableau.
Demonstrated ability to manage long-term technology projects (e.g., lab refreshes or software migrations) while maintaining daily support availability.

Responsibilities

Provide expert, on-the-ground troubleshooting for students and faculty during labs.
Resolve complex installation and configuration issues for computational platforms (e.g., Python, R) on personal and university devices.
Maintain, optimize, and future-proof advanced displays, integrated media platforms, and specialized hardware within the Data Visualization Lab.
Serve as the primary academic liaison to ITS.
Co-author technical specifications and hardware/software requirements to ensure central IT infrastructure aligns with advanced computing and visualization needs.
Partner with CS and Data Analytics faculty to seamlessly integrate new technical tools, specialized software, and advanced A/V workflows into the curriculum.
Oversee accounts, user permissions, and secure connections to high-speed computing resources and specialized support software.
Act as a strategic advisor for campus building updates, designing blueprints to scale advanced media and data reasoning tools into other university learning spaces.
Author user-friendly "Quick-Start" guides and documentation for specialized lab equipment and software; conduct hands-on training sessions for students and faculty.
Partner with ITS to ensure all Computer Science and Data Analytics software packages are properly licensed, updated, and fully functional.