Digital Technical Program Lead Analyst

Citi•Irving, TX

1d•Hybrid

About The Position

Citibank, N.A. seeks a Digital Technical Program Lead Analyst for its Irving, Texas location. This role is responsible for driving the delivery of complex investment programs, playing a key role in engineering projects that span the organization in support of Complex Investment Program Delivery initiatives. The analyst will contribute to technical strategy planning, system design selection, and decision-making processes related to subject products and services. Key functions include planning, executing, and delivering projects for existing technology products and programs from inception to completion. The position involves leading programs, driving business requirement gathering and impact analysis, and directing Product Increment planning with engineering teams. It also entails managing program management activities across various business lines, including Product Tech, Engineering, and technical project management teams. The analyst will provide support for in-flight programs under duress, interface with senior management on program assessments, and liaise between teams and architectures to identify and resolve blocking issues. The role requires managing complex initiatives, ensuring efficient collaboration and communication, and utilizing Agile methodologies with tools like Jira and Confluence. A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite.

Requirements

Master’s degree, or foreign equivalent, in Project Management, Information Technology and Management, Business Administration, or related field and 3 years of experience as a Software Development Specialist Advisor, Project Manager, IT Business Analyst, Business Analyst, Deputy Manager or related position involving digital engineering program and project management
Alternatively, a bachelor’s degree in the stated fields and 5 years of the specified progressive, post-baccalaureate experience
Full span of experience must include: Applications development and deployment
Full span of experience must include: Agile methodologies, Kanban, Agile Leadership
Full span of experience must include: Program management including program improvement and resource allocation
Full span of experience must include: Enterprise design building
Full span of experience must include: Stakeholder communication and collaboration to gather, analyze, and validate business needs
At least 2 years of experience must include: Jira
At least 2 years of experience must include: Confluence

Responsibilities

Drive delivery of complex investment programs playing key role in engineering projects that span the organization in support of the Complex Investment Program Delivery initiatives
Contribute to technical strategy planning, system design selection and decision-making processes pertaining to the subject products and services
Plan, execute and deliver projects related to existing technology products and programs from inception to completion
Assume leadership of programs and drive the business requirement gathering and impact analysis processes
Lead the Product Increment planning for involved products working with engineering teams
Direct program management activities across business lines including Product Tech, Engineering, and technical project management teams participating in the investment program
Provide support on in-flight programs under duress as needed
Interface with senior management on program assessments
Liaise between various teams and architectures, overseeing gaps between the teams, processes and systems, while removing all blocking issues undermining successful delivery
Manage complex initiatives ensuring efficient collaboration and communication among participants, and drive Agile methodologies using tools like Jira and Confluence