Digital Support Agent with Ukrainian
About The Position
Atlean World is an International HR Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable. Your Next Job, Without Boundaries! 🌍 We are offering a great work experience in Lisbon, Portugal for a role as a Digital Support Agent with Ukrainian. This role is great for your professional and personal development as you will live in Lisbon, Portugal and embrace multicultural experiences, represent a global brand, and have a fast-track career development opportunity.
Requirements
- Fluent in Ukrainian, good English
- Strong communication and active listening skills
- A problem-solving, can-do mindset
- Comfortable using computer systems and multitasking between tools
- Patience, empathy and a positive attitude
- Availability to work in shifts
- High school diploma or equivalent
- B2+ English level
Responsibilities
- Answering customer questions by phone, chat and/or email with a friendly, solution-focused attitude
- Solving problems and creating positive experiences for every customer you speak with
- Following the brand's guidelines and quality standards on every interaction
- Logging and updating customer interactions in the relevant systems
- Working closely with your team to keep improving the service you provide
Benefits
- Work for one of the world's largest customer experience companies
- Access to an internal career-development program that fast-tracks you toward leadership roles
- Free comprehensive training with certification
- Private health insurance after training
- Renewable fixed-term contract
- Regular team activities: football tournaments, surf lessons, cultural events
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
