Digital Specification Experience Analyst

Zurn Elkay Water Solutions•Milwaukee, WI

About The Position

The Digital Specification Experience Analyst supports the technical execution of Zurn Elkay’s digital specification strategy across its web properties. The role builds, tests, and maintains digital specification models and product data feeds, integrates new products into existing tools, and safeguards data quality and technical documentation. It also assists with release testing, stakeholder communication, and performance tracking.

Requirements

  • Bachelor’s degree in business, technology, or a related field.
  • At least 3 years of related experience in digital product management, software implementation, or website CMS.
  • Practical experience with CMS platforms, product configurators, and PIM systems.
  • Solid understanding of data feeds, product discovery, and search.
  • Familiarity with optimal user experience design principles and conversion rate optimization best practices.
  • Hands-on experience with Google Analytics or similar web analytics tools.

Nice To Haves

  • Experience supporting configurable or engineered products in a B2B environment.
  • Experience in the construction materials industry.
  • Experience leveraging AI to complete job functions, such as manipulating spreadsheets, troubleshooting web issues, or analyzing data for errors.

Responsibilities

  • Create, maintain, and validate selection rules, model relationships, and product data feeds to keep digital models accurate and complete across all product lines.
  • Use user feedback, internal stakeholder collaboration, and industry research to support continuous improvement of digital specification tools.
  • Integrate new whole-goods products into existing data feeds by validating attributes and adjusting models.
  • Design and run end-to-end tests modeled on customer workflows to confirm new and upgraded releases perform as intended.
  • Develop and execute test cases by envisioning customer workflows, translating them into core testing scenarios, and validating the scenarios holistically.
  • Ensure data accuracy across supporting information tables, such as representative tables used to provide contact information.
  • Support tracking key metrics and site performance, and provide insights to support continuous improvement of the user experience.
  • Assist with stakeholder communication and provide progress reporting regarding model updates.
  • Maintain technical and process documentation, including best practices and the rationale behind implementation decisions.
  • Participate in related projects and new initiatives as needed.

Benefits

  • Competitive salary.
  • Medical, dental, vision, short-term disability, long-term disability, accidental death and dismemberment, and life insurance.
  • Matching 401(k) contribution.
  • Health Savings Account.
  • Up to 3 weeks of starting vacation, which may increase with tenure.
  • 12 paid holidays.
  • Annual bonus eligibility.
  • Educational reimbursement.
  • Matching Gift Program.
  • Employee Stock Purchase Plan with the ability to purchase company stock at a discount.
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