Digital Specialist

N C Machinery Co.SeaTac, WA
$31 - $38Onsite

About The Position

We are seeking a motivated and experienced Digital Specialist to join our team, with a focus on our CAT digital Tool Programs.

Requirements

  • Strong attention to detail; capacity to ensure data accuracy, integrity.
  • Advanced Excel skills.
  • Problem‑solving mindset; ability to prioritize; good project management skills.
  • Proactive, curious; willingness to dig into data and ask questions.

Nice To Haves

  • Adoption rates of digital tools by users / customers.
  • Usage metrics (how frequently / how much features are used).

Responsibilities

  • Monitor performance dashboards for our Cat digital tool programs (e.g. VisionLink, Parts.Cat.Com, etc.), track KPIs such as adoption, data quality and user engagement.
  • Collect, clean, and consolidate data from multiple sources (CRM, dashboards, Excel, etc.)
  • Analyze data to find insights: trends, gaps, opportunities, areas of under‑performing usage, anomalies, errors.
  • Translate data into actionable insights and recommendations for internal stakeholders (service, sales, marketing).
  • Create regular reports/visualizations for leadership that help inform strategy, tool improvements, customer success, growth.
  • Work with technical teams (IT / BI) to maintain dashboards, ensure metrics are accurate, data pipelines work, and troubleshoot data issues.
  • Support rollout and adoption: help identify training needs.
  • Work with end users to support technical problems and provide training.

Benefits

  • 401k w/ Company Match and Profit Sharing
  • Paid Vacation, Holiday & Sick Leave
  • Premera Blue Cross Medical w/Telehealth & Dental
  • VSP Vision Insurance
  • Company Paid Life, AD&D & Disability Insurance
  • Employee Assistance Program
  • Quarterly Employee Recognition Cash Program
  • CAT Products, Rental/Sales Discounts
  • Credit Union Membership is available
  • Career Growth Opportunities within a 4th Generation Family owned Company for over 96 years
  • Seniority Bonus, starting at 5+ years
  • Employee Referral Bonus
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service