Digital Solutions Engineer

INA Solution • Boston, MA

1d • Hybrid

About The Position

This role serves as the technical implementation specialist, partnering closely with Digital Solutions Consultants to transform business requirements into effective digital solutions. The Digital Solutions Engineer will design, configure, integrate, test, and implement technology solutions that improve productivity, automate manual processes, streamline workflows, and enhance the overall digital experience.

Requirements

• Strong Microsoft Power Platform experience.
• Advanced Microsoft 365 knowledge.
• Experience with AI/LLMs and machine learning.
• API integration and enterprise system connectivity.
• Workflow automation and process improvement experience.
• Knowledge of accessibility and inclusive design principles.
• Strong communication, troubleshooting, and problem-solving skills.

Nice To Haves

• Higher education experience is a plus.

Responsibilities

• Develop automation solutions using Microsoft Power Platform – Power Apps, Power Automate, and Power BI.
• Configure and support Microsoft Teams, SharePoint, OneDrive, Forms, and Outlook.
• Build API integrations and connect enterprise systems.
• Implement solutions using AI, LLMs, and machine learning technologies.
• Configure ServiceNow and other workflow/automation platforms.
• Support digital productivity and AV solutions.
• Test, troubleshoot, deploy, and document technical solutions.
• Collaborate with cross-functional IT teams and provide technical guidance/training.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed