Sodexo Strategic Intern

SodexoTown of Amherst, NY
Remote

About The Position

Sodexo Campus is seeking a Digital Solutions & eCommerce Intern to support a web-based digital ecosystem that integrates content management, eCommerce, analytics, and marketing tools used across campus dining locations nationwide. This role is designed for a business-minded technologist who is curious about how digital experiences, data, and user behavior translate into real business outcomes. The intern will work at the intersection of technology, analytics, and user experience to help improve digital performance and support daily platform operations. Internship eligibility requires candidates to be U.S. citizens and currently residing in the United States. The internship is expected to run through the end of 2026, with flexible working hours of 25–30 hours per week during summer and fall semesters, and 20–22 hours per week during the academic year.

Requirements

  • Currently pursuing a Bachelor’s or Master’s degree in Business Analytics, Information Systems, Digital Marketing, Data Analytics, or a related field
  • Strong analytical skills with the ability to work confidently with data
  • Proficiency in Microsoft Excel (data analysis, cleaning, and reporting)
  • Strong attention to detail and ability to follow structured processes
  • Clear written communication skills for documentation and reporting
  • Exposure or interest in eCommerce platforms (Shopify or similar online retail concepts)
  • Exposure or interest in Content Management Systems (WordPress, Tridion, or similar CMS platforms)
  • Interest in QA/testing, workflow optimization, or process improvement
  • Familiarity or interest in Customer Relationship Management (CRM) systems
  • Interest in digital experience optimization, accessibility, and user engagement
  • Familiarity with data visualization tools (PowerPoint dashboards or similar reporting tools)
  • Currently pursuing a Bachelor’s or Master’s degree in Business Analytics, Information Systems, Digital Marketing, Data Analytics, or a related field
  • Minimum Education Requirement - Current college student with studies in hospitality/food management, facilities management, engineering, communications, human resources, accounting, marketing or another industry related college program.

Responsibilities

  • Support assistance requests and help track issue resolution using a structured, data-driven approach
  • Assist with QA and UAT testing, documenting results and identifying improvement opportunities
  • Audit and monitor campus dining websites for accuracy, compliance, and timely updates
  • Update product catalogs, pricing, and product data within eCommerce systems
  • Support transaction validation and refund processing while ensuring data accuracy
  • Analyze customer behavior and sales trends to identify revenue opportunities
  • Assist with digital promotions, merchandising, and content updates
  • Support workflow mapping and process improvement for eCommerce operations

Benefits

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement
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