Digital Services Specialist

Hiab • Perrysburg, OH

9d • Hybrid

About The Position

Hiab is the pioneer in smart and sustainable on road load handling solutions. We believe in more than just work — we believe in making a difference for our customers to building a better tomorrow. This role is responsible for planning, organizing, and controlling Hiab ‘Digital Solutions’ business and product development, from conceptual stages through product life cycles, to optimize profit and meet marketing, financial, and corporate growth objectives. Duties for this specific role will have an emphasis on Hiab’s Operation Simulator Technology, HiConnect, HiPerform and HiViz business growth.

Requirements

• Bachelor’s degree in relevant field
• +5 years of solution pre-sales and/or sales experience
• Experience in working closely with partners and customers with a focus on adding value to their business by providing solutions
• High level of technical understanding and ability to provide technical support to customers
• Experience in digital solutions: fleet management, telematics, IoT or data analytics
• Ability to connect with end-user customers at different levels in their organizations
• Requires frequent traveling in the respective area

Responsibilities

• Drive Hiab’s digital and solution sales in the respective market area
• Participate in developing sales excellence; sales strategy and process, pipeline management, case qualification, and sales tooling in various application industries
• Proactively work with account managers to engage with new and existing customers and channel partners
• Work together with the digital product team, create the customer value proposition, capture customer needs and share them with the product team
• Develop and manage training initiatives internally and to externally
• Develop and grow long-term relationships with customers
• Administration of back-office processes, contract set-up and management

Benefits

• Comprehensive benefit package including: health, vision, dental, company-paid & voluntary life insurance upon first day of employment
• 401k program with 6% company match
• Personal time off and company-paid holidays
• Opportunities for career growth and competitive salary commensurate with experience
• Tuition reimbursement for job-related continued education
• Referral Program
• Company cell phone, laptop and/or credit card, all to be used for the purpose of conducting company business

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level