Digital SAP Manager-OTC

Daikin Applied Americas • Plymouth, MN

1d • Hybrid

About The Position

Daikin Applied Americas is seeking a strategic and execution-focused Digital SAP Manager - OTC (Order-to-Cash) to join their team. This role will lead the design, implementation, and optimization of SAP solutions as part of the company's Digital Transformation journey. The manager will be responsible for aligning SAP capabilities with business goals in order management, pricing, shipping, and customer service, while collaborating closely with Sales, Supply Chain, and Production teams. The role involves close collaboration with Supply Chain, Manufacturing, Finance, IT, and external partners to deliver scalable, integrated solutions aligned with the enterprise digital strategy. Daikin Applied is the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025, ranking #1 in Minnesota for Manufacturing and Engineering. The company is part of a global technology powerhouse focused on creating comfortable, healthy spaces and perfecting the air we share, with a commitment to building a more sustainable planet. This is an exciting journey at Daikin Applied, where innovation and excellence drive everything they do.

Requirements

• Bachelor’s degree in Information Systems or related field
• 6-8 years of SAP experience, with at least 3 years in leading SAP OTC Modules (MM, PP, FI/CO, and CRM)
• 2-4 years of leadership experience
• Proven track record of leading SAP projects and managing cross-functional teams
• Strong leadership, communication, and stakeholder management skills
• Ability to lead cross‑functional digital transformation initiatives
• Experience with SAP S/4HANA RISE implementation
• Excellent analytical, problem-solving, and communication skills

Nice To Haves

• 10+ years of SAP experience, with at least 3 years in leading SAP OTC Modules (MM, PP, FI/CO, and CRM)
• SAP Certification
• Knowledge of SAP Sales and Distribution modules
• Experience working in multi plant, multi country SAP landscapes
• Familiarity with Agile or hybrid project management methodologies
• Ability to work in a fast-paced, dynamic environment

Responsibilities

• SAP S&D Leadership: Lead the SAP Sales and Distribution module strategy, configuration, and support across global manufacturing sites
• Ensure seamless integration with SAP modules such as MM, PP, FI/CO, and CRM
• Drive continuous improvement and innovation in order-to-cash (OTC) processes
• Project & Change Management: Manage SAP-related projects including rollouts, upgrades, and enhancements
• Collaborate with business stakeholders to gather requirements and translate them into scalable SAP solutions
• Oversee change management, training, and adoption across business units
• Operational Excellence: Optimize sales order processing, pricing strategies, delivery scheduling, and billing processes
• Support EDI integrations with customers and logistics partners
• Ensure system reliability and performance for high-volume transaction environments
• Team & Vendor Management: Lead a team of SAP analysts and developers; manage external consultants and vendors
• Provide mentorship and career development for team members
• Governance & Compliance: Ensure SAP Sales & Distribution processes comply with internal controls, audit requirements, and industry regulations
• Maintain documentation and support internal/external audits

Benefits

• Multiple medical insurance plan options + dental and vision insurance
• 401K retirement plan with employer contributions matching 100% of the first 3% of employee contributions and 50% on the next 2% of employee contributions
• Company provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverage
• Short term and long-term disability
• 3 weeks of paid time off for new employees + 11 company paid holidays
• Vacation accrues on a monthly basis, unless applicable federal, state and local law requires a faster accrual
• Paid sick time in accordance of the federal, state and local law
• Paid parental leave and tuition reimbursement after 6 months of continuous service

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees