Digital Sales Representative

The Home Depot•Atlanta, GA

About The Position

The Digital Sales Representative (DSR) helps business customers simplify purchasing and grow their business with The Home Depot. The role builds customer relationships, identifies growth opportunities, and supports adoption of digital purchasing solutions that make ordering easier, faster, and more efficient. The DSR manages a customer portfolio and drives sales growth through consultative selling across eProcurement and integrated channels. The role collaborates with cross-functional teams to deliver a strong customer experience, helps customers optimize eProcurement and spend management processes, removes purchasing barriers, and helps customers maximize the value of their partnership with The Home Depot.

Requirements

  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.
  • At least 2 years of work experience.
  • High school diploma and/or GED, or the knowledge, skills, and abilities typically acquired through its completion.

Nice To Haves

  • B2B or inside sales experience with a record of sales attainment or portfolio growth.
  • Experience managing complex business accounts and working with procurement stakeholders.
  • Familiarity with eProcurement, punchout, and spend management platforms.
  • Demonstrated ability to manage customer relationships, identify sales opportunities, and analyze purchasing activity.
  • Proficiency with CRM tools for account and pipeline management.
  • A bachelor's degree or equivalent degree in a field of study related to the job, or the knowledge, skills, and abilities typically acquired through its completion.
  • 3 years of preferred work experience.

Responsibilities

  • Manage and grow an assigned customer portfolio by analyzing purchasing activity.
  • Develop account strategies and strengthen customer relationships.
  • Identify opportunities to expand spend, digital utilization, and purchasing across customer locations.
  • Acquire new business through proactive outreach, lead qualification, and consultative selling.
  • Understand customer procurement needs and connect customers with The Home Depot’s products, services, and digital purchasing capabilities.
  • Build and maintain a qualified pipeline by consistently following up on leads and advancing opportunities through the sales process.
  • Guide customers through eProcurement onboarding and coordinate readiness, testing, and go-live.
  • Evaluate solution fit and ability to support with technical partners.
  • Drive ongoing adoption of punchout and digital purchasing solutions.
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