Digital Retail Solutions Specialist (Account Executive)

Perseus Group, Constellation Software
$58,500 - $71,500Remote

About The Position

As Digital Retail Solutions Specialist, you’ll work directly with dealership customers to help them grow their business using Ideal’s front‑office digital tools—such as websites, eCommerce, CRM, marketing, and customer portals. You’ll build strong relationships, understand each customer’s goals, and recommend the right solutions to improve their customer experience and day‑to‑day operations. In this role, you’ll manage your own book of business and guide customers through the full sales process, from initial conversations and product demos to closing deals. You’ll be successful by clearly showing how these solutions make a real impact for dealerships and by expanding long‑term customer relationships.

Requirements

  • 3-5 years of proven success in software sales, with a track record of consistently meeting or exceeding targets
  • Experience upselling and expanding accounts by positioning additional value across a suite of digital solutions
  • Experience selling web-based or customer-facing digital solutions (e.g., websites, eCommerce, CRM, marketing platforms, or customer portals)
  • Strong ability to communicate value clearly - both written and verbal - across technical and non-technical stakeholders
  • Proficiency in using CRM tools to manage pipeline, track activities, and maintain accurate sales data
  • Experience working with or selling into dealership environments (or similar SMB, multi-location businesses) is a strong asset
  • Highly organized with strong time management skills, capable of managing multiple opportunities across a full sales cycle

Responsibilities

  • Build and manage a consistent pipeline of opportunities across the full front-office solution suite
  • Achieve and exceed annual sales targets through a combination of new sales, upsell, and account expansion
  • Proactively engage dealership customers through outbound outreach, discovery conversations, and structured follow-up cadences
  • Identify and drive opportunities to modernize dealership operations through solution upgrades, migrations, and adoption of new capabilities
  • Lead tailored product demonstrations that clearly articulate business value and customer impact
  • Develop and present ROI-driven business cases to support purchasing decisions
  • Position and sell across multiple solutions (web, eCommerce, CRM, marketing, customer portal) based on customer needs and maturity
  • Collaborate cross-functionally with Product, Marketing, and Customer Success to align messaging, share market feedback, and support customer outcomes
  • Act as a subject matter expert across the front-office platform and stay current on product capabilities and industry trends
  • Deliver webinars, virtual events, and participate in industry events to drive awareness and pipeline generation
  • Maintain accurate pipeline, forecasting, and activity tracking using CRM and quoting tools (e.g., Salesforce, Quosal)

Benefits

  • medical
  • dental
  • vision
  • basic life insurance
  • short/long term disability
  • 401(k) participation (with company match)
  • 10 days of vacation
  • sick time based on state requirements
  • 8 Company-paid holidays
  • 2 personal holidays
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