Digital Projects Project Manager

America First Credit Union • ,

9d

About The Position

The Digital Project Manager will be responsible for driving complex, high priority, projects, or component phases of larger programs, using industry best practices, methodologies, and frameworks. Accountable for delivering projects on time, within budget, and within scope. Required to lead and coordinate cross-functional, cross-departmental, cross-company teams that are responsible for all aspects of a project, from initiation to closure. Must be able to handle multiple projects and assignments concurrently. Assignments will be strategic in nature, requiring post-holder to exercise creativity, flexibility, self-motivation, and initiative while conceptualizing the organization’s vision. Will develop and execute all deliverables, budget, and reporting as required by credit union procedure and project management framework. Responsible for architecting solutions; will plan and design the technical flow for new products and services. Shape the future of digital financial technologies to craft new opportunities aligned to credit union strategy.

Requirements

• Bachelor’s degree in Project Management or an Information Systems & Technology-related discipline.
• PMP and/or PMI-ACP Certification, Certified Scrum Master.
• ITIL v4 Certification.
• Experienced with traditional and agile-based frameworks.
• Experienced with Software Delivery Lifecycle (SDLC).
• Experienced with MS Office, MS Project, Atlassian Jira, and Confluence, ServiceNOW, Smartsheet.
• Experienced facilitator and communicator with matrixed teams, non-technical audiences, and vertical organization.
• Experienced in partnering and collaborating with vendors, ensuring contracted deliverables are provided on-time and within design.
• Understanding of Credit Union operations and project needs.
• Knowledge of commonly used concepts, practices, and procedures within the Project Management discipline.
• Knowledge of business software applications.
• In-depth knowledge of Information Technology.
• 5 or more years experience in field or related area.
• Prior experience managing technical projects is recommended.
• Strong analytical and problem-solving skills.
• Develop and design technical solutions that achieve the overall vision of the project.
• Well-organized.
• Communicate effectively verbally and in written form, with excellent time management skills.
• Works collaboratively with product owners, architects, engineers, developers, SMEs, and analysts.
• Skilled at conflict resolution.
• Develop project vision, provide clear objectives, and effectively plan to meet those objectives.
• Develop and provide project status reports.
• Develop project execution templates (i.e., repeatable models, kick-offs, due-diligence checklists, stakeholder schedules, etc.).
• Develop Governance and Communications Models.
• Collaborate with all required AFCU departments, both IT and non-IT, to identify, coordinate, and prioritize resources and work.
• Facilitate and document requirements gathering and manages project scope.
• Monitor overall performance, ensure team or individual work products are completed, sprints are progressing effectively, and project cadence is continually energized.
• Manage, analyze, resolve, mitigate, and document unexpected changes, issues, and risks – eliminate blockers.
• Manage multiple projects and priorities simultaneously.
• Ability to assist others.
• Able to use PC and terminal keyboards, various computer hardware.

Responsibilities

• Responsible for driving projects using proper project management processes.
• Responsible for project coordination and communication.
• User Experience and Solutions Architecture.
• Responsible for providing support for digital services.
• Responsible for digital services incident management and on-call.
• Assumes responsibility for related duties as required or assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level