Digital Project Manager

Mass General Brigham•Somerville, MA

18h•Hybrid

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The scope of this role is focused on project management and content management for the Digital Research Portal. The Research portal is a project to consolidate fragmented research resources into a single, AI-powered digital platform that streamlines access to data, services, policies, and tools across the research enterprise. It aims to enhance user experience, improve onboarding, and support strategic goals by replacing legacy websites with a unified, intelligent portal. The ideal candidate will lead content strategy as well as project coordination during the development of the project into the ongoing enhancement of the Research Portal and other MGB research websites. The Project Manager ensures the accuracy, alignment, and user relevance of digital content across platforms, manages content creation and refresh initiatives, and supports the promotion of research products and services. This position collaborates closely with internal stakeholders and external vendors. This role also performs key project management functions—coordinating meetings, action items, and deliverables to ensure the successful execution of milestones tied to the research portal and other digital research initiatives.

Requirements

Bachelor's Degree Information Technology required or Bachelor's Degree Related Field of Study required
Experience in information technology positions 3-5 years required
2+ years of project management experience in digital or web-focused roles
Experience managing cross-functional projects and vendor relationships
Familiarity with web content management platforms (e.g., AEM, WordPress)
Experience with managing large messaging distribution lists
Strong writing, editing, and digital communication skills
Excellent stakeholder engagement skills, including executive communication
Ability to manage multiple projects and adapt in complex environments
Knowledge of the principles, procedures, and methods used in systems analysis and design, including those having computer-based applications.
Understanding of principles and practices of data architecture and data management.
Experience with modern administrative practices and techniques with particular emphasis on the use of electronic data processing systems in a large-scale enterprise.
Skilled in managing enterprise information management functions.
Proficient Analytical Skills.

Nice To Haves

Experience with AEM and Workfront (or similar enterprise systems)
Project management certification (e.g., PMP, CAPM, or Agile/Scrum)
Knowledge of healthcare research or academic medical center operations
Familiarity with digital accessibility standards

Responsibilities

Lead content strategy and implementation for the Research Portal and related websites
Manage content lifecycle: creation, approval, updates, and retirement
Gather and translate user feedback into actionable content and website design improvements
Identify content gaps and ensure clear, consistent messaging across platforms
Implement content updates using Adobe Experience Manager (AEM)
Collaborate with designers and developers to ensure high-quality site functionality
Draft researcher-focused content and communications for digital research initiatives
Coordinate visibility campaigns (e.g., “road shows”) to promote digital research tools and services
Lead research portal and other MGB digital research content and project related meetings with preparation and outlined deliverables
Track various website project milestones, risks, and tasks, ensuring completion on time and within budget
Serve as a primary point of contact for digital research web project status, changes, and expectations management.
Support post-website launch needs, including updates, training, and site maintenance
Handle multiple concurrent digital research projects while maintaining robust project documentation