Digital Program Manager - Platform Rebuild

Media Source LLC

4d•Hybrid

About The Position

Media Source is seeking a Digital Program Manager to oversee the end-to-end program management of two critical digital platform rebuilds simultaneously: the TMG editorial publishing platform on a modern headless architecture and the JLG e-commerce platform on Shopify Plus with Microsoft Dynamics 365 and SAP integration. These are business transformation initiatives with hard deadlines, institutional customers, and direct shareholder visibility. The TMG platform aims for a 6-9 month launch, while the JLG platform targets 3-4 months. The role requires managing developers, external vendors, and keeping leadership informed. The position reports directly to the CEO and acts as a liaison between build teams and the business, protecting developers from distractions and the business from surprises, while ensuring programs stay on track and within budget. The headquarters are in Dublin, Ohio, with a preference for Ohio-based candidates, but qualified remote candidates will be considered.

Requirements

7+ years of IT or digital program management experience.
Demonstrated experience managing simultaneous platform builds or migrations (not just single-project delivery).
Strong command of project management tooling: Jira, Asana, Monday.com, or equivalent.
Experience managing remote, cross-functional teams and external vendors.
Sufficient technical depth to manage developers credibly (understanding architecture decisions, API integrations, and platform trade-offs).
Familiarity with e-commerce platforms.
Familiarity with ERP/CRM integration projects.
Understanding of headless CMS architecture and publishing platform landscapes.
Familiarity with subscription and paywall platforms.
Experience in digital media, publishing, or e-commerce platform environments.
Experience managing B2B or institutional commerce builds preferred.
Excellent written and verbal communication skills, able to translate technical complexity into clear business language for senior leadership.
Calm under pressure and able to manage competing priorities without losing momentum on either workstream.
Decisive and direct, comfortable pushing back on scope creep and escalating risks early.

Nice To Haves

PMP, PRINCE2, or equivalent certification preferred.
Shopify Plus experience a strong bonus.
Dynamics 365 and/or SAP experience strongly preferred.
Experience working in or alongside private equity-owned businesses a strong plus (understands pace, reporting expectations, and shareholder visibility).

Responsibilities

Own the integrated program plan covering both TMG and JLG platform rebuilds simultaneously.
Define milestones, dependencies, and critical path for each workstream.
Identify and manage risks and interdependencies between the two builds (shared infrastructure, authentication, design systems, account management).
Run weekly program reviews with developers and report status to CEO and CFO.
Prepare concise executive and board-level updates for H.I.G. stakeholders.
Manage relationships with Shopify Plus implementation partners and middleware vendors.
Own the Dynamics 365 and SAP integration workstream on the JLG build, coordinating between the developer, IT, finance, and the integration platform provider.
Manage the MarkLogic API workstream on the TMG build, coordinating between the developer and content/licensing teams.
Hold vendors accountable to scope, timeline, and quality.
Manage the evaluation and final selection process for the TMG publishing platform, synthesizing demos, proposals, and vendor assessments into a clear recommendation.
Own contract negotiation and procurement for platform licenses, tools, and third-party services.
Maintain a vendor and tool register across both programs.
Coordinate with editorial, commercial, operations, and finance teams to ensure platform requirements are accurately captured and prioritized.
Manage scope, pushing back on requests that threaten timeline or budget, and escalating genuine business-critical changes.
Ensure go-live readiness, including training, documentation, UAT, and operational handoff for each platform.
Track program budget across both workstreams (salaries, platform costs, vendor fees, integration expenses).
Provide monthly spend-vs-plan reporting to CFO.
Flag budget risks early with recommended mitigations.