Digital Product Owner- Retail and Member Portal
About The Position
We are seeking two Digital Product Owners to support Digital Experience in distinct capacities. One role will support the retail website and pre-authenticated member journey, owning and prioritizing a defined product roadmap to deliver seamless digital experiences for prospective members from plan discovery and comparison through enrollment. The second role will support the authenticated member account experience, owning and prioritizing a defined product roadmap to deliver intuitive, reliable digital tools that help members manage their health benefits with confidence. Both roles will partner closely with engineering, design, and business stakeholders.
Requirements
- Bachelor’s degree in a related field.
- A minimum of five (5) years of experience as a Product Owner, Business Analyst, or related role.
- Experience working with agile product development teams.
- Experience with SCRUM and/or Scaled Agile development methodologies.
- Excellent organizational, communication, and presentation skills.
- Excellent communication skills to engage an organization of multiple specialties.
- Ability to manage competing priorities and understand the downstream implications of shifting priorities.
- Ability to analyze information and to evaluate the implications of a course of action or solution.
- Ability to interpret and apply common sense understanding to carry out a variety of instructions furnished in written, oral, or diagram form.
- Strong interpersonal skills with a collaborative style.
- Demonstrated ability to use sound judgment and discretion regarding confidential information.
- Relationship management skills.
- Demonstrated ability to work with minimal supervision, be a self-starter, and work with others in a team environment.
- Demonstrated ability to consistently meet and/or exceed performance expectations.
- Strong implementation, problem solving, and analytical skills.
- Excellent project and time management skills.
Nice To Haves
- Experience in healthcare, including payers, healthcare IT, or insurance.
Responsibilities
- Own and prioritize a defined product roadmap.
- Partner closely with engineering, design, and business stakeholders.
- Deliver seamless digital experiences for prospective members (Retail Site role).
- Deliver intuitive, reliable digital tools for members to manage health benefits (Member Portal role).
- Translate business and clinical needs into product requirements.
- Manage competing priorities.
- Make data-driven decisions.
- Manage multiple products and/or scrum teams.
- Define and prioritize business requirements.
- Validate product capabilities.
- Facilitate the completion of work in a matrix environment.
- Analyze information and evaluate implications of courses of action or solutions.
- Apply common sense understanding to carry out instructions.
- Manage relationships.
- Work with minimal supervision, be a self-starter, and work with others in a team environment.
- Consistently meet and/or exceed performance expectations.
- Implement, problem solve, and analyze.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
