Digital Product Owner- Retail and Member Portal
About The Position
We are seeking two Digital Product Owners to support Digital Experience in distinct capacities. One role will focus on the Retail Site, supporting the retail website and pre-authenticated member journey. This Product Owner will own and prioritize a defined product roadmap, partnering closely with engineering, design, and business stakeholders to deliver seamless digital experiences for prospective members, from plan discovery and comparison through enrollment. The second role will focus on the Member Portal, supporting the authenticated member account experience. This Product Owner will own and prioritize a defined product roadmap, partnering closely with engineering, design, and business stakeholders to deliver intuitive, reliable digital tools that help members manage their health benefits with confidence.
Requirements
- Bachelor’s degree in related field required
- A minimum of five (5) years of experience as a Product Owner, Business Analyst or related role required
- Experience working with agile product development teams required
- Experience with SCRUM and/or Scaled Agile development methodologies
- Excellent organizational, communication, and presentation skills
- Excellent communication skills to engage an organization of multiple specialties
- Ability to manage competing priorities and understand the downstream implications of shifting priorities
- Ability to facilitate the completion of work in a matrix environment
- Ability to analyze information and to evaluate the implications of a course of action or solution
- Ability to interpret and apply common sense understanding to carry out a variety of instructions furnished in written, oral, or diagram form
- Strong interpersonal skills with a collaborative style
- Demonstrated ability to use sound judgment and discretion regarding confidential information
- Relationship management skills
- A demonstrated track record of working with minimal supervision, being a self-starter, and working with others in a team environment
- A demonstrated track record of consistently meeting and/or exceeding performance expectations
- Strong implementation, problem solving, and analytical skills
- Excellent project and time management skills
Nice To Haves
- Experience in healthcare, including payers, healthcare IT, or insurance, preferred
Responsibilities
- Own and prioritize a defined product roadmap
- Partner closely with engineering, design and business stakeholders
- Deliver seamless digital experiences for prospective members
- Deliver intuitive, reliable digital tools that help members manage their health benefits with confidence
- Translate business and clinical needs into product requirements
- Manage competing priorities
- Make data driven decisions
- Manage multiple products and/or scrum teams
- Define and prioritize business requirements
- Validate product capabilities
- Engage an organization of multiple specialties
- Facilitate the completion of work in a matrix environment
- Analyze information and evaluate the implications of a course of action or solution
- Interpret and apply common sense understanding to carry out a variety of instructions furnished in written, oral, or diagram form
- Use sound judgment and discretion regarding confidential information
- Manage relationships
- Work with minimal supervision
- Be a self-starter
- Work with others in a team environment
- Consistently meet and/or exceed performance expectations
- Implement, solve problems, and analyze information
- Manage projects and time
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
