Digital Product Owner - Mobile Applications

Cable ONE•Remote AZ, AZ

1d•Remote

About The Position

At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. We are currently seeking a Digital Product Owner to lead the strategy, development, and optimization of our digital properties—including residential and business mobile applications. This role reports to the Digital Strategy Manager and works cross-functionally with Product Development, Sales, Marketing, Retention, Analytics, UX/UI, Web Development, CX and QA. The Digital Product Owner drives the mobile experiences to increase revenue and improve retention. In this role, you will be focused on defining, prioritizing, and delivering features of work that reduce friction and support a full-funnel user journey. The right candidate will be passionate about managing a robust backlog by balancing customer value, retention, revenue generation, and cost effectiveness. You will own the product lifecycle from ideation through launch and ongoing optimization, ensuring alignment with business objectives and customer needs. We are open to hiring remote if we find the right talent in any of the following states: AL, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MD, MO, MS, NC, ND, NE, NM, NV, OR, OK, PA, SC, SD, TN, TX, UT.

Requirements

5+ years in Product Ownership or Product Management in an Agile software development environment, preferably within the telecommunications, mobile or fiber to the home industries
Bachelor's degree in Business Analytics, Information Technology, Project Management, or a related field.
Proven hands-on experience in software product management/ownership
Experience with B2B/B2C mobile applications and optimization
Strong understanding of mobile application frameworks
Experience with APIs, payment processing, and developing customer-focused self-service applications
Experience with product/project management software (e.g., Azure DevOps)
Excellent communication, organizational, and problem-solving skills
Ability to work effectively in a cross-functional fast-paced, dynamic environment.

Nice To Haves

Experience in cable/broadband industry (nice to have, not required)

Responsibilities

Manage an agile backlog by balancing feedback from stakeholders and prioritizing projects based on business needs.
Identify and remediate UX/UI bottlenecks that impede usability, ensuring a seamless customer experience.
Project manages across departments and acts as primary contact with developers, facilitating dialogue with key stakeholders to ensure successful and timely project launches.
Gather and prioritize requirements from stakeholders and customers. Champion features that bring the most value to our customers in support of our company's retention goals.
Utilize product/project management software to track progress and deliverables.
Analyze product performance and user feedback to inform improvements.
Ensure alignment with business objectives and customer needs.
Present product updates and recommendations to senior management.
Stay current on industry trends and best practices in digital product management.

Benefits

Medical, dental, and vision plans – start when you start!
Life insurance (self, spouse, children)
Paid time off (vacation, holiday, and personal/sick days)
401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation)
Group Legal plan with Identity Theft Protection
Tuition reimbursement (up to $5,250 on 1st year)
Annual community support to various organizations across the U.S.
Associate recognition & awards programs
Advancement opportunities
Collaborative work environment
FREE Cable One services for associates who live in a serviceable area
Remote Access to select premium channels