Digital Product Manager

Charles Schwab Inc.•Indianapolis, IN

1d•$85,500 - $150,000•Onsite

About The Position

Charles Schwab's Digital Investing & Trading team is responsible for defining, delivering, and managing retail client-facing trading platforms. We work, think and approach problems differently than your traditional financial services firm, and we drive to change both how Schwab and industry operate to serve investors. We are looking for a Digital Product Manager (individual contributor) to support our existing core trading path experiences on retail web and mobile applications. This role will manage backlog executing on work that may touch key experiences like the trade ticket, order status, options chains and positions. Responsibilities include analysis, elicitation, and documentation of requirements / stories associated with new digital trading features and managing and maintaining a robust backlog augmenting existing POs on potentially multiple teams. This individual contributor will work closely with web and mobile application scrum teams. The role involves hands on full product lifecycle experience to build and grow product management skills and requires financial services knowledge and experience. This role will report to the Director, Digital Trading within the Digital Retail organization.

Requirements

Bachelor's degree
3+ years within a brokerage/financial services firm as a product owner responsible for digital trading experiences on web and mobile
3+ years experience as a PO leading a scrum team
Strong problem solving and analytical capabilities including leveraging data and insights
Experience working in a collaborative multi-disciplinary team within an interactive process and an Agile development methodology
3+ years of developing strong digital product management skills, experience with client journeys, demonstrated ability to synthesize process data, writing epics and stories, and experience working closely with UX/UI professionals to design the client experience
Curiosity to continually reevaluate existing designs and processes by leveraging strong analytical and creative problem-solving skills
Ability to make decisions and progress in the face of ambiguous and at times overlapping priorities, i.e. managing to fixed scope and date scenarios
Effective in managing business risk through assessing risk probability and impact, developing processes for risk mitigation and detection in rollout and test plans, and scenario planning
Skilled relationship builder – ability to partner cross-functionally, cross-enterprise and work effectively with various levels of the organization as well as various personality types
Strong communication skills with the ability to communicate complex messages and trade-offs and tell a compelling story
Knowledge of financial markets and trading and the needs of the retail client

Nice To Haves

Series 7 and 63
A self-starter and learner, interested in delivering the best digital trading experiences
A passion for digital innovation and commitment to superb client experience

Responsibilities

Manage backlog executing on work that may touch key experiences like the trade ticket, order status, options chains and positions.
Analysis, elicitation, and documentation of requirements / stories associated with new digital trading features.
Managing and maintaining a robust backlog augmenting existing POs on potentially multiple teams.
Work closely with web and mobile application scrum teams.
Drive modern digital product management principles and serve as a core team member and leader across technology, design and product teams.
Foster an environment of trust, effectively communicating within the team and with an ecosystem of stakeholders.
Work directly with a hardworking team of digital product and technology professionals.
Think “horizontally” to deliver an outstanding experience for our clients across points of interaction / channels.
Champion Agile methodologies, participating where required in the product roles in daily stand-up meetings, sprint planning sessions, backlog prioritization, user story preparation and demos.
Execute in a deadline-driven environment.
Conduct usability testing and competitive analysis to bring future enhancements to the experience.