Digital Product Manager

Charles Schwab Inc.•Westlake, TX

1d•$85,500 - $135,000•Onsite

About The Position

Charles Schwab forms digitization is responsible for defining, delivering, and managing digital solutions that reduce paper processing. We are obsessed with solving client needs. We focus on delivering best-in-class experiences to make every interaction simple and easy. We collaborate with user experience and design, business and technology partners across the enterprise to build experiences our clients are passionate about. We are looking for product and client champions to help us craft the future of Schwab’s digital platforms. The Digital Product Manager (individual contributor) will work closely with stakeholders throughout the firm to elicit and evaluate their needs and help determine how best our team can deliver excellent solutions. You will also play an integral role in working with our internal team members across our entire product suite to help build and manage our opportunity backlog. If you have a passion for digital products, the ability to deeply analyze and document stakeholder needs, and superior written and verbal skills to communicate effectively at all levels of the organization, we want to talk with you! The team is responsible for: Strategy – Setting ambitious and clear production vision for designing re-usable utilities across multiple journeys. Execution - On all aspects of technology product development including the definition, creation, development and implementation through a prioritized backlog of product features. Client Focus – Develop a deep understanding of the target market, build close relationships with key stakeholders and define business strategy. Digital Experiences – Collaborate with design, technology and business partners to build digital experiences that our clients are passionate about.

Requirements

Strong digital product management skills; 3+ years of experience in product management or similar field
Demonstrated ability to synthesize qualitative and quantitative data, identify opportunities, and drive recommendations.
Exceptional written and verbal communication skills; ability to communicate complex messages and trade-offs, tell a compelling story, and present to all levels of the organization.
High emotional intelligence; ability to manage uncertainty and lead people through challenging projects and processes.
Self-starter with outstanding organizational skills and ability to track multiple projects in parallel.
Effective relationship builder; ability to partner cross-functionally and work effectively with various personality types at all levels of the organization.

Nice To Haves

Experience in Financial Services; knowledge of Digital Banking
Comfort in a dynamic and fast-moving work environment, with a positive attitude and solid work ethic.

Responsibilities

Manage execution of the product roadmap.
Lead discovery and requirements definition to translate product vision into specific deliverables.
Define and prioritize product features and enhancements based on client needs and business goals; ensure rigor in execution and attention to detail by effectively managing the product roadmap.
Foster in-depth understanding of client needs, informed by user research, competitive analysis and the internal / external product landscape, to help drive product-market fit.
Partner with stakeholders to ensure product roadmap aligns with overall business strategy and firm objectives; develop presentations to regularly communicate product insights and metrics to leadership.
Work closely with other product teams across the organization to ensure key dependencies are identified and managed.
Develop actionable, data-driven insights to deliver actionable recommendations.
Frame challenges as problems that are solved through critical thinking and collaboration.
Monitor key metrics to measure success of product initiatives and identify areas of improvement; clearly present results, insights and recommendations to leadership.