Digital Product Manager

Ford Motor • Dearborn, MI

1d • Hybrid

About The Position

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world - together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves? In this position... You'll join Ford's Integrated Services organization — launched in 2023 to create and market next-generation customer experiences by integrating hardware, software, and services across Ford Blue, Ford Pro, and Lincoln. Our Digital Product Team turns customer insight, research, and market understanding into software that differentiates Ford and Lincoln vehicles and builds the OTA-driven, ever-improving experiences customers love. As part of this team, you'll help define how connected, digital platforms transform the way vehicles function, the way people interact with them, and the value they deliver — putting you at the forefront of reinventing mobility. We're looking for passionate product professionals who will help us redefine the future of mobility. As a Digital Product Manager, you'll work cross-functionally to ensure the products we build meet and elevate the customer experience. This position is hybrid with a requirement to be onsite four or more days per week.

Requirements

• Bachelor's degree
• 3+ years of experience as a product manager for digital products
• Experience with consumer-facing remote vehicle controls
• Demonstrated success leading collaborative efforts among engineering, design, and business teams to achieve shared objectives
• Strong leadership and communication skills to manage stakeholders across the organization
• Solid analytical skills
• Familiarity with Agile software methodologies (Scrum, Extreme Programming, Kanban)
• Demonstrated effectiveness operating in complex organizations

Nice To Haves

• A deep passion for customers and their needs, with a track record of building and shipping products that meet those needs
• Demonstrated ability to leverage AI tools to accelerate product workflows, with examples of measurable impact on speed or process
• Curiosity about new technologies and a strong desire for continued learning
• Proficiency with Figma's prototyping features and backlog management in Jira
• Proficiency in Microsoft Office Suite

Responsibilities

• Define new digital products that enhance the customer experience by listening to customer data and feedback
• Develop product artifacts (PRDs, PRFAQs, strategy documents) in partnership with cross-functional teams
• Manage the product lifecycle and prioritize the product backlog in collaboration with design and engineering
• Balance business viability, user desirability, and technical feasibility while delivering software products
• Partner hands-on with the development team to prioritize, plan, and deliver software that creates excellent user experiences
• Conduct product experiments, user interviews, and other validation techniques to gather customer and product insights
• Analyze customer and market data to inform and improve product decisions
• Improve and enhance vehicle controls and electrification experiences within the Ford and Lincoln mobile applications

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level