Digital Product Manager

SanMar- External • Issaquah, WA

18h • Hybrid

About The Position

The Digital Product Manager is responsible for shaping and overseeing the evolution and implementation of both vendor-supplied tools and the team's own digital products into the SanMar customer experience. This includes the ongoing evolution of our digital strategies and tools unique to our industry and business, including existing customer-facing platforms (websites, mobile, e-commerce platforms) as well as new digital initiatives. This requires a strong data driven, high-touch product manager who thrives on putting customers front and center.

Requirements

• 4-6 years of relevant Marketing, Ecommerce, or Digital Product Management experience.
• Experience with bringing together cross functional teams and leading execution on a large scale.
• Strong customer-centric mindset and demonstrated ability to put the customer first
• Recognized as a self-starter with a bias for action
• Creative problem-solving skills, and a growth mindset approach
• Experience managing across highly matrixed organizations, often with competing priorities
• A demonstrated track record of business impact through content
• Ability to understand writing styles and do some copy editing
• Deep understanding of vendor integrations, and execution
• Excellent relationship building and collaboration skills
• Excellent presentation skills

Nice To Haves

• Bachelor's Degree in business or marketing; or equivalent experience Preferred
• Apparel industry and/or B-to-B experience is preferred

Responsibilities

• Provide leadership and expertise in the development, optimization, and maintenance of customer-centric products, interfaces and vendor integrations.
• Identify, scope, and execute innovative digital and related selling tools to enrich our customer’s ability to create and sell customized, decorated products, as well as reduce friction from customer’s interactions with all digital touchpoints.
• Advocate for the customer and the experiences they have with Sanmar's digital product tools —how they find them, how they interact with them, and how they use these tools to make decisions.
• Maintain a calendar of project deadlines and content launch dates.
• Use human-centered design methods in conjunction with our UX team to deliver on solutions that address real customer challenges.
• Drive digital strategies aimed at brand and product awareness and education across all digital platforms, including sanmar.com and several brand and custom website tools and stores.
• Maintain strong partnerships with internal and external resources that bring best-in-class capabilities, technologies and ideas to our business.
• Leverage data and market insights for decision-making.
• Use both qualitative and quantitative insights and business analytics to drive tool adoption.
• Occasional travel required.
• Perform other duties as assigned.
• Comply with all policies and standards.

Benefits

• Comprehensive medical, dental, and vision benefits
• 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle
• Life insurance
• Short/long-term disability coverage
• Paid maternity/paternity leave
• Pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees