Digital Product Manager (AI-Powered Customer Experiences)
About The Position
Join Allstate Technology Solutions as a Digital Product Manager building AI-powered insurance experiences. You will shape product direction, solve customer problems, and guide ideas from concept to launch. We are looking for a hands-on product leader who uses data, works well across teams, and thrives in ambiguity. Allstate Technology Solutions is building a next‑generation insurance platform by combining modern product design with advanced AI—including Generative AI and agentic technologies. Our mission is to deliver transformational customer experiences while unlocking operational efficiency and personalized protection at scale. You’ll join a collaborative, fast‑moving team that continuously explores new ideas, tests assumptions, learns from data, and delivers real impact. As a Digital Product Manager, you turn strategy into tangible outcomes—stories, designs, and shipped capabilities. You’re comfortable working hands‑on with data, using insights to influence direction, and navigating ambiguity to solve hard problems. You value strong problem framing, clear success metrics, and effective stakeholder management. You collaborate easily across engineering, UX, architecture, and business, ensuring teams stay aligned and focused on outcomes—not just output.
Requirements
- 3+ years of hands‑on product management experience with a strong execution track record
- Experience working with AI technologies (Google, Anthropic, Azure, or AWS); scaling AI‑powered products is a plus
- Proficiency in Agile product development
- Comfort operating in ambiguity
- Strong data literacy with the ability to independently analyze and query data
Nice To Haves
- scaling AI‑powered products
Responsibilities
- Own and execute a prioritized product roadmap aligned to strategy, customer value, and measurable outcomes
- Manage cross‑functional demand by clarifying intent, evaluating value, and driving transparent, outcome‑based prioritization
- Define clear problem statements and success criteria in partnership with users and stakeholders
- Use research, analytics, and raw data to surface insights, validate assumptions, and inform roadmap and delivery decisions
- Advocate for intuitive experiences and contribute to solution design from concept through execution
- Identify and apply AI (including GenAI and agentic tech), rapidly experimenting to responsibly scale ideas into production
Benefits
- Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
- Monthly connectivity reimbursement for eligible remote employees.
- Opportunity to challenge the status quo and shape the future of protection.
- Support for causes that mean the most to you.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
