Digital Product Manager Lead

PNC•Pittsburgh, PA

1d•Onsite

About The Position

At PNC, the Digital Product Manager Lead within PNC's Digital organization is a key role based in Pittsburgh, PA, Cleveland, OH, or Philadelphia, PA. PNC operates as an in-office company, fostering a supportive culture for employee growth and balance. This role is crucial for executing digital strategy across various business segments, aiming to optimize the digital experience through design thinking and best practices. The position involves analyzing digital experiences, market trends, and third-party requirements to support the development of new and existing digital offerings. It also includes participating in and recommending improvements for digital experience design, managing the development, production, roll-out, or promotion of digital experiences, and conducting customer-focused quality assessments. Furthermore, the role supports risk management, compliance, and audit needs as part of the first line of defense, and monitors the business results of digital experiences to recommend modifications for improvement. PNC emphasizes a customer-focused approach and effective risk management from its employees.

Requirements

Extensive product management experience with a proven track record of taking concepts from initial idea through full product lifecycle to delivery
Strong Agile product ownership experience collaborating closely with engineering, design, and cross functional teams
Excellent critical thinking abilities with strong attention to detail and analytical decision making
Deep commitment to delivering high quality customer experiences and driving meaningful outcomes
Demonstrated leadership with the ability to take initiative, independently drive work forward, and excel in ambiguous or fast changing environments
Proficient in Jira and Figma for product planning, workflow management, and design collaboration
University / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Bachelor's degree

Nice To Haves

Agile Web Development
Business Requirements Documentation (BRD)
Data Visualization
Digital User Experience
Employee Engagement
IT Architecture
JavaScript
Wireframing

Responsibilities

Supports the execution of digital strategy across business segments to optimize digital experience, leveraging design thinking and other best practices.
Completes basic analysis of digital experience, market trends, and third party requirements as necessary, in support of the development of new and existing digital experiences.
May help in business case development.
Participates in and makes effective recommendations for the development and design of new and existing digital experiences.
Supports in the management of the development, production, roll-out or promotion of digital experiences.
Executes customer focused quality assessments and improvement processes.
As part of the first line of defense, supports risk management, compliance, and audit needs as necessary.
Monitors business results of recently introduced or existing digital experiences, coordinates reporting, and effectively recommends modifications to improve results.

Benefits

Medical/prescription drug coverage (with a Health Savings Account feature)
Dental options
Vision options
Employee and spouse/child life insurance
Short and long-term disability protection
401(k) with PNC match
Pension plans
Stock purchase plans
Dependent care reimbursement account
Back-up child/elder care
Adoption reimbursement
Surrogacy reimbursement
Doula reimbursement
Educational assistance, including select programs fully paid
Robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
Between 15 to 25 vacation days each year, depending on career level; and years of service