Digital Product Manager III - Demand Chain

7-ElevenIrving, TX
Onsite

About The Position

As a Product Manager III at 7-Eleven, you will lead the development of foundational digital platforms and products that power our demand chain & logistics ecosystem. You will play a critical role in shaping how we plan, optimize, and execute supply chain processes end-to-end, driving measurable impact on revenue, margin, and customer experience. This role requires strong product leadership across complex, cross-functional systems, partnering with Engineering, Demand Chain, and Merchandising to deliver scalable solutions. You will define product strategy, execute against a clear roadmap, and leverage data to continuously improve business outcomes. The ideal candidate combines platform thinking, business acumen, and execution rigor to deliver high-impact capabilities in a fast-paced, enterprise environment. As a Product Manager III, you will lead complex, cross-functional initiatives across Demand Chain. Own the end-to-end outbound logistics product ecosystem, driving capabilities across shipment execution, store delivery, check-in, and post-delivery reconciliation to improve delivery reliability, cost efficiency, and store experience.

Requirements

  • Bachelor's / 4 years Degree or master’s degree
  • Minimum 3-5 years of experience in digital product management
  • 2 - 3 years of experience in design thinking, customer empathy, agile / scrum, etc.

Nice To Haves

  • Bachelor’s degree in computer science or engineering
  • MBA or Master’s degree
  • 5+ years of experience translating business strategy and analysis into consumer facing digital products
  • 5+ years of experience in Supply Chain, Logistics, and Retail

Responsibilities

  • Owns the product roadmap for a specific functional area, ensuring alignment with broader enterprise goals and managing dependencies with adjacent product teams.
  • Translates the enterprise vision into actionable product strategies by developing a deep understanding of 7-Eleven customer and associate needs to deliver a seamless shopping experience.
  • Contributes to business growth by applying domain expertise to identify new opportunities and turning high-level goals into defined product requirements.
  • Collaborates with peer PMs to ensure a cohesive user journey across different touchpoints of the enterprise ecosystem.
  • Analyzes the business impact of proposed features, prioritizing the backlog to maximize ROI and support the overarching enterprise roadmap.
  • Defines and tracks key success metrics (KPIs) and analytics for specific features, using data-driven insights to recommend and implement product refinements.
  • Develops data-backed business cases for new initiatives, ensuring they are timely, feasible, and aligned with departmental objectives.
  • Partners with Engineering contribute to the technical roadmap, ensuring the product is scalable and sustainable.
  • Leads the product development lifecycle by partnering closely with engineering and design to ensure the timely delivery of high-quality features.
  • Ensures value delivery by mapping every feature and user story back to enterprise goals and defined KPIs.
  • Identifies and clears blockers within the product team to maintain development velocity and meet technical and financial milestones.
  • Prioritizes the product backlog by balancing incoming stakeholder requests against user needs and the long-term product vision.
  • Drafts detailed user stories and requirements, providing clear guidance on design and functional logic while accounting for cross-product dependencies.
  • Monitors product performance post-launch, analyzing usage data to inform tactical adjustments and future iterations.
  • Promote operational excellence by identifying process improvements that enhance team efficiency and internal customer satisfaction.
  • Fosters a highly collaborative environment with Engineering, UX, and the Business to drive product value and resolve day-to-day impediments.
  • Operates as a hands-on practitioner of modern software development methodologies (e.g., Agile, Scrum), ensuring efficient workflow and communication.
  • Serves as the "Voice of the User," empathizing with customer pain points to ensure the final product solves real-world problems.
  • Maintains transparent communication with the product team regarding progress, lessons learned, and upcoming milestones.
  • Manage stakeholder expectations by providing data-backed rationales for prioritization and educating partners on the product development process.
  • Contributes to the PM community by participating in "Communities of Practice" and sharing learnings regarding modern design and development core practices.
  • Partners with senior leadership to provide visibility into product health and contribute to the evolution of the broader product domain.

Benefits

  • For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.
  • For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.
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