Digital Product Manager

INSPYR Solutions•Minneapolis, MN
•Hybrid

About The Position

The Product Manager, Go-to-Market role will report directly to the SVP, Product Manager, Go-to-Market Leader to help support business readiness and change management initiatives for the Corporate Digital segment, focusing on both onboarding and servicing of clients. Assist in driving and executing on the go-to-market strategy of large complex projects impacting product, technology, and across lines of business. Focusing on the vision of the end-to-end product life cycle, from inception to delivery, on business initiatives. This role requires a background in business product management and/or change management, and its key accountability is ensuring that the company is prepared to market launch and support new or changed products, services, and operational processes for our corporate customers. Assist in driving requirements and creation of a standardized communication, training, and awareness methodology.

Requirements

  • 5+ years of digital product management experience/general project management
  • 3+ years of experience in Corporate/Commercial banking segments
  • Demonstrated ability as a strategic thinker and exceptional business partner
  • Proven ability to address and build report with business line partners, stakeholders, and cross-functional teams
  • Strong interpersonal skills, self-driven, and strong attention to detail
  • Strong analytical, decision-making, and problem-solving skills
  • Well-developed verbal, communication, and presentation skills
  • Intermediate-Advanced skills in SharePoint, eLearning modules, Articulate

Responsibilities

  • Collaborate with stakeholders and business partners to define digital capabilities and experience and aligns with other emerging corporate segment strategies
  • Leverage data, analytics, research, design and business understanding to ensure platform products manage risk while giving our customers great experiences
  • Develop and execute change management strategies to support internal and external-facing communication and training initiatives for users and leaders across the organization and lines of business
  • Partner with Product Managers, Delivery Managers, Architects, Designers, Scrum Masters, and Business Lines to support the best solutions for assigned segments
  • Support internal user guide creation and updates – research, engage Business Lines and product for functional documentation and understanding
  • Assist in training delivery and content curriculum
  • Develop change management strategy to assist in the facilitation of product market releases impacting internal users and Corporate clients
  • Responsible for developing, curating and performing content audit checks to verify accuracy, required version updates, and content quality
  • Maintain in partnership with the company's brand standards with style guides, templates, branding and messaging of product materials
  • Manage status reporting on assigned business initiatives and related communications to Leadership and other key stakeholders
  • Influences and drives alignment across functions, channels, and lines of business to set product strategy, manage performance, and optimize execution for performance measurement and optimization
  • Lead in the ongoing evolution and transformation of Corporate Digital Go-to-Market SharePoint site
  • Consistently deliver to increase internal user and client adoption and satisfaction
  • Identifies and develops user documentation, leader guides, train-the-trainer and DIY materials
  • Assist to deliver business deliverables and engage in coordination of cross-functional teams, including subject matter experts from various departments across the organization (e.g., Product Management, IT Operations, Compliance, Internal Audit, Servicing, Legal, Marketing, Sales, Training & Communication Accounting, Finance, et.al.)
  • Act as an advocate for all business stakeholders within the lifecycle of a project, ensuring that their needs are understood and addressed in advance of launches
  • Collaborate with operational teams and client support as needed to resolve issues in a timely and effective manner
  • Engages with enabling functions both within Corporate Digital as well as with other partner teams across the organization to position and promote supported and planned products to achieve business goals (e.g., marketing, sales, training, operations, etc.)

Benefits

  • 12+ month contract (potential for extension/conversion to FT)
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