Digital Product Manager - Financial & Billing Data

Quest Diagnostics•Secaucus, NJ

17h•Hybrid

About The Position

The primary responsibility of this position is to define, own, and execute the data product lifecycle for the Financial and Billing data domains. The successful candidate will act as a key individual contributor translating complex financial, accounting, and billing requirements into scalable, high-quality enterprise data products, establishing robust data contracts, ensuring regulatory compliance, and driving cross-functional alignment. Please note this is a hybrid opportunity (3 days in office & 2 days WFH). The position is based in Secaucus, NJ.

Requirements

Bachelor’s Degree or equivalent work experience required
5–7 years of relevant business, analytics, or product management experience.
Demonstrated experience managing or analyzing financial data, billing systems, revenue cycle processes, or ERP integrations.
Solid background in SQL, data profiling, data modeling concepts, and modern data visualization tools (specifically Looker or equivalent enterprise analytics tools).
Proven track record of working across organizational boundaries to drive consensus, align priorities, and execute technical roadmaps.
Excellent communication and relationship-building skills to successfully guide engineering teams and align business stakeholders.
General understanding of the diagnostics, healthcare, or life sciences industry and its complex billing workflows.
Ability to work independently with minimal supervision.
Strong analytical, logical, and detail-oriented problem-solving skills.
Ability to multi-task, prioritize complex workloads, and adapt to shifting priorities.
Strong written and verbal communication skills for presenting technical concepts to non-technical audiences.
Ability to sit or stand for long periods at a computer.
SQL & Data Profiling (especially within GCP BigQuery)
GCP Cloud Data Ecosystem (BigQuery, Looker, Analytics Hub, Dataplex, or equivalent GCP data governance tools)
Financial Data Standards (SOX, GAAP, billing cycle phases)
Data Contracts (design, implementation, SLA enforcement, and monitoring)
Master Data Management (MDM) concepts
Data Governance, Metadata Management, and Data Quality frameworks
HIPAA and healthcare compliance standards
Agile Product Ownership / Backlog Management
Data Contract Management & SLA Definition
Requirements Elicitation & Documentation
Strategic and Analytical Thinking
Stakeholder Management & Conflict Resolution
Data Literacy & Business Translation
Drive for Results / Focus on Business Value
Presentation & Visual Storytelling

Nice To Haves

Experience acting as a Product Owner in Agile/Scrum environments.
Hands-on familiarity with the Google Cloud Platform (GCP) ecosystem (specifically BigQuery and Looker) and Data Mesh architectural concepts (specifically data contracts and federated governance in a cloud environment).
Experience with billing or ERP system migrations and the associated data mapping/reconciliation requirements.
Agile Product Owner certification (e.g., CSPO, POPM); Lean Six Sigma certification.

Responsibilities

Own the end-to-end data product lifecycle for Financial and Billing data domains, translating business needs into a prioritized product backlog, detailed user stories, and clear data definitions.
Take full responsibility for building, defining, and owning the data contracts for all data products in this portfolio, and ensuring that delivered data products continuously meet the schema, operational, quality, and SLA expectations defined within those contracts.
Partner closely with Finance, Billing Operations, Revenue Cycle Management (RCM), and Accounting stakeholders to understand business requirements, pain points, and reporting needs, translating them into the explicit service-level expectations that form the basis of domain data contracts.
Collaborate daily with Data Engineers, Architects, and Business Intelligence (BI) teams to design, develop, and deliver robust financial data pipelines, data models, and analytical products, validating that technical implementation satisfies all data contract specifications and metrics.
Ensure all financial data products conform to external regulatory frameworks (including SOX, GAAP, and HIPAA) as well as internal security, privacy, and Quest enterprise data standards.
Define, monitor, and enforce data quality rules, validation logic, and reconciliation metrics specifically tailored for billing transactions and financial reporting, embedding these parameters directly into data contract enforcement mechanisms.
Implement and support Domain-Driven Data Mesh principles for the Financial and Billing domains, acting as the primary Domain SME to publish standardized, high-integrity "data products as a service" that adhere to established data contracts.
Author and maintain comprehensive data product documentation, including data dictionaries, data lineage maps, schema definitions, and release notes to support self-service analytics and transparent data contract compliance.
Act as an individual contributor championing data-driven decision-making, visual data storytelling, and modern data practices across finance and billing organizations without direct authority.
Support the deployment of financial data tools, providing training, onboarding, and analytical guidance to end-users and business data stewards.

Benefits

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program
Blueprint for Wellness® healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities