Digital Product Director - Entitlements & Permissions - Executive Director

JPMorganChase • San Francisco, CA

7h

About The Position

Are you a Product Director ready to lead secure, scalable entitlements and permissions for JPMorganChase’s next-gen digital platform? If so, you've found the right team! As a Product Director, Entitlements & Permissions on JPMorganChase’s modern digital banking platform for innovation economy and emerging middle market clients, you will own the product vision, strategy, and end-to-end execution of access management capabilities—including roles, permissions, approval workflows, and administrative experiences—while leading a team of Product Managers and partnering with Design, Technology, and Control functions to deliver secure, scalable, and intuitive solutions in a complex, highly regulated environment.

Requirements

• Bachelor’s degree or equivalent practical experience.
• Significant experience in product management leadership within Financial Services, with end-to-end ownership from strategy through delivery and lifecycle management.
• Proven ability to lead in matrixed organizations and influence outcomes across senior stakeholders.
• Strong executive communication skills, with the ability to simplify complex concepts and drive alignment.
• Demonstrated experience in data-driven product management, including KPI definition, analytics, and iterative delivery.
• Proficiency with Jira and agile delivery practices.
• Highly organized with strong execution discipline and attention to detail in complex programs.

Nice To Haves

• Advanced degree (MBA, MS, or equivalent).
• Experience in startups and/or fintech environments, particularly in platform, identity/access management, or administrative tooling domains.
• Working knowledge of software engineering principles and design fundamentals to enable effective partnership with technical and design teams.

Responsibilities

• Lead end-to-end product ownership for Entitlements & Permissions, including role-based access control (RBAC), approval workflows, administrative tooling, and self-service capabilities.
• Define and drive product vision, strategy, and roadmap, translating objectives into measurable outcomes, milestones, and delivery plans.
• Partner with Design and Technology teams to build solutions that are secure, resilient, scalable, and user-centric.
• Collaborate with risk and control partners (Information Security, Privacy, Compliance, Operational Risk, Audit) to ensure strong governance, controls, and policy alignment across the product lifecycle.
• Own backlog prioritization and execution across the Entitlements product suite, ensuring clear requirements, acceptance criteria, and release readiness.
• Communicate product strategy, progress, and trade-offs to senior leadership through clear, data-driven narratives.
• Leverage data and emerging technologies responsibly to inform decision-making, measure performance, and enhance customer experience.
• Develop and coach Product Managers while fostering high-performing, agile, cross-functional teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive