Digital Product Delivery Manager

Voya FinancialBoston, MA

About The Position

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Profile Summary: The Lead Digital Product Delivery Manager defines product strategy at the channel level and sets the standard for product delivery excellence across the organization. This role operates as a senior individual contributor and strategic partner to executive leadership. Profile Description: Channel Strategy Leadership Define 18–24 month product vision and roadmap Establish AI experience strategy and competitive positioning Present and align strategy with executive leadership Delivery Excellence Set standards for product specifications and delivery practices Ensure accountability for outcomes, not just milestones Architecture Influence Partner with engineering leadership on: Build vs. buy decisions AI system design implications Architecture trade-offs impacting product outcomes Executive Partnership Act as a strategic partner to VP Digital Product Contribute to business cases, investment decisions, and roadmap prioritization Job Family Leadership Mentor and develop product delivery talent across all levels Define career progression and capability expectations

Requirements

  • 8+ years of product or technical product experience
  • Proven leadership at a product area or channel level
  • Deep expertise in retirement and wealth management
  • Extensive experience defining AI product strategy
  • Strong technical credibility with engineering leadership
  • Experience influencing VP-level strategy as an IC

Responsibilities

  • Define 18–24 month product vision and roadmap
  • Establish AI experience strategy and competitive positioning
  • Present and align strategy with executive leadership
  • Set standards for product specifications and delivery practices
  • Ensure accountability for outcomes, not just milestones
  • Partner with engineering leadership on: Build vs. buy decisions, AI system design implications, Architecture trade-offs impacting product outcomes
  • Act as a strategic partner to VP Digital Product
  • Contribute to business cases, investment decisions, and roadmap prioritization
  • Mentor and develop product delivery talent across all levels
  • Define career progression and capability expectations

Benefits

  • Health, dental, vision and life insurance plans
  • 401(k) Savings plan – with generous company matching contributions (up to 6%)
  • Voya Retirement Plan – employer paid cash balance retirement plan (4%)
  • Tuition reimbursement up to $5,250/year
  • Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
  • Paid volunteer time — 40 hours per calendar year
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