Digital Product Analyst

Regions•Hoover, AL

2d•$72,883 - $90,230•Onsite

About The Position

At Regions, the Digital Product Analyst serves a critical role in supporting the product management team and holds subject matter expertise for their designated product(s), experience(s) or application(s) in which they support. This role will work simultaneously and effectively with product management, product owners, technology and business partners and should have a thorough understanding of Scaled Agile Framework (SAFe) principles to assist the team or other teams in filling resource, knowledge or documentation gaps.

Requirements

Bachelor’s degree and two (2) years in application support, business analysis or other related experience OR High School Diploma/GED and six (6) years in application support, business analysis or other related experience
May require on call support rotation after hours and/or weekends
Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
Strong project management skills
Strong verbal, written communication, and organizational skills
Strong work ethic and self-motivation
At this time, this role is only open to former Regions contract workers
Applicants for this position must currently be authorized to work in the United States on a full-time basis.

Nice To Haves

Banking or financial services industry experience
Prior experience with Agile, Scrum and/or Kanban
SAFe Practitioner (SP) Certification
Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance
Ability to learn additional systems as needed
Ability to research, analyze data, and derive facts
Ability to work in a team environment when applicable
Ability to work under pressure and meet deadlines

Responsibilities

Validates documented functionality against system performance to identify and categorize bug-remediation and enhancement work for Agile teams
Performs analysis and works closely with the team to identify core product, application or system issues to map out possible solutions
Creates and updates system documentation (including process flows, product feature details and user guides) and monitors and updates workflows as required
Gathers, organizes, and interprets data to help optimize product performance, drive user satisfaction, and ensure alignment with business goals
Collects and documents detailed business requirements and translates them into features or user stories necessary to meet the expected business needs
Prepares functional, system and program requirements for Digital value streams for ongoing projects and releases
Performs User Acceptance Testing (UAT) for scheduled initiatives, bug remediation, enhancements and releases
Evaluates reported system defects and manages the flow and prioritization of related work based on impact, customer need and Product Management prioritization
Performs analysis as needed for Objectives and Key Results (OKR)/goal measurement
Supports the product teams in all phases of the development lifecycle, including initiation, analysis, development, testing, implementation, and post implementation follow-up
Supports product owner in day-to-day tasks, particularly around sprint management
Assists with material collation and analysis in preparation for product demos, quarterly business reviews, and other report-outs for the value stream
Assists with identifying and taking on tasks that will enable the team’s success
Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices