DP CS Tech

CJK Group, Inc. • Hanover, NH

4d • Onsite

About The Position

The Digital Prepress (DP) Customer Service (CS) Technician will communicate with customers on desktop information and provide customer training as needed and assist sales and customer service personnel in maintaining customer relations and customer satisfaction.

Requirements

• A minimum of a High School diploma or GED/HiSET required.
• Working knowledge of Adobe Creative Suite and QuarkXpress desktop publishing applications required.
• Extensive experience in computer operating systems required.
• Troubleshooting / problem solving skills required.
• Customer support and training required.
• Good communication and organizational skills required.

Responsibilities

• Communicate with customers on desktop information
• Provide customer training as needed
• Assist sales and customer service personnel in maintaining customer relations and customer satisfaction

Benefits

• On-the-job training programs through Sheridan Academy.
• Career advancement with an employer who supports your development.
• Tuition reimbursement for approved coursework.
• A best-workplace culture that fosters life-long friendships and encourages fun.
• A successful and growing industry-leading company.
• An employee referral program that pays you money.
• A variety of shift and schedule options.
• Paid vacation & holidays.
• Competitive compensation.
• Medical (PPO and HSA Plans), Dental, Vision.
• Teladoc – convenient no- or low-cost medical services.
• Confidential and free EAP program for wellness and mental health.
• Company-paid basic life, AD&D, and short-term disability insurance.
• 401(k) retirement plan with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED