Digital Performance Consultant

Beneva•Montreal, QC

6d•Hybrid

About The Position

Reporting to the Director - Digital Performance, you will be responsible for leveraging digital data to maximize the business value generated by the Vice-Presidency - Digital. You will define digital performance, present the monitoring of our key indicators, the achievement of our targets, and proactively propose actions to optimize our impact. You will collaborate very closely with our product managers and our colleagues from the Vice-Presidency - Artificial Intelligence and Data, Actuarial Science, and Financial Performance. This role will offer you opportunities for creation with significant autonomy and within an expanding team with major digital transformation projects ahead.

Requirements

Hold a university degree in business administration, business intelligence, e-commerce, analytical marketing, or any other relevant field.
Accumulate a minimum of five (5) years of experience in data analysis, indicator definition, and dashboard creation, or other relevant experience.
Master the use of Power BI for creating and interpreting reports, and PowerPoint and Excel for communicating and analyzing results.
Good understanding of digital data through Google Analytics, as well as knowledge of the Snowflake data warehouse.
Good understanding of databases and languages for querying, manipulating, and analyzing data such as SQL and DAX.
Advanced mastery of the French language, both spoken and written.

Responsibilities

Define key performance indicators (KPIs), their requirements, and their documentation for the digital strategy and delivered digital products.
Link indicators to Beneva's strategic objectives, sector business priorities, and generated business value.
Establish performance targets, monitor their evolution, and support decision-making by digital managers and directors.
Measure, analyze, and communicate the impact of digital initiatives and customer experience improvements, including monitoring benefits and explaining variances.
Develop and maintain required dashboards, reports, and monitoring tools, in collaboration with the VP Artificial Intelligence and Data teams.
Conduct advanced analyses and formulate strategic and operational recommendations based on data to optimize digital performance.
Generate and lead periodic performance reviews on target achievement and benefit realization with digital management.
Respond to the measurement needs of digital teams and provide consulting services to digital product managers and leads.
Collaborate with key stakeholders (Artificial Intelligence and Data, Actuarial Science, Financial Performance, Business Intelligence) to ensure a comprehensive and coherent view of performance.
Ensure the quality, compliance, governance, and understanding of digital data, while contributing to data literacy development within the Digital VP.