Digital Operations Specialist I

Fox Corporation•Tempe, AZ

2d•$29 - $30•Onsite

About The Position

Fox Technology is looking for a Digital Operations Specialist to join our Digital Operations Team in Tempe, AZ. In this role, you will ensure production services are operated consistently and at scale—delivering a high-quality experience to millions of viewers across FOX Networks, Tubi, digital platforms, mobile apps, websites, linear networks, and 3rd-party partners such as Amazon, Hulu, and Apple. You will collaborate closely with the SRO and Tier 1 Media Control Center (MCC) Operations teams to develop procedures, monitoring patterns, and troubleshooting strategies. This is a Tier 1 role, ideal for a self-starter interested in progressive approaches to digital operations and capable of partnering effectively across teams to deliver reliable, high-quality content experiences.

Requirements

General knowledge of digital streaming platforms and the OTT landscape, and how digital operations teams manage these environments.
Strong responsibility, organizational skills, and critical thinking.
Availability to work various shifts, including nights, weekends, and holidays, as business needs require.

Nice To Haves

Bachelor’s Degree
Experience with operations and cloud-based services
Familiarity with orchestration and monitoring of cloud-native services
Ability to remain calm and effective in high-pressure, fast-paced environment
Strong oral and written communication skills
Team-oriented mindset and collaborative approach
Flexibility to support operational needs, including weekends, overnights, and early mornings
Experience or knowledge of the broadcast industry is a plus

Responsibilities

Collaborate with Marketing and Programming teams to execute business objectives for the FOX One streaming service. This includes ensuring content is properly featured and implemented across our direct-to-consumer platform.
Own the end-to-end operation of content services, applications, and events, including event monitoring, incident management, and support of cloud services.
Create and maintain response playbooks using tools such as JIRA, PagerDuty, ServiceNow, DataMiner, Datadog, and various in-house tools within the Fox Digital Video ecosystem.
Support the development and reporting of key operational metrics to identify and drive continuous improvements.
Assist the SRO team in creating and maintaining documentation, including operational runbooks.
Possess a general knowledge of digital streaming platforms and the OTT landscape, and how digital operations teams manage these environments.
Demonstrate strong responsibility, organizational skills, and critical thinking—key pillars of our team culture.
Be available to work various shifts, including nights, weekends, and holidays, as business needs require.