About The Position

Gray Digital Media (GDM) is seeking a Digital Operations Manager for WANF in Atlanta. This role is responsible for the growth, fulfillment, and client success of digital campaigns, ensuring accurate, timely, and efficient execution of digital campaign operations for GDM Atlanta. The position supports revenue growth by managing workflow execution from order setup to billing alignment and cross-functional follow-through, aiming to improve operational consistency, reduce errors, and establish clear accountability across digital processes. The company, Gray Media, is a growing multimedia company and the nation's largest owner of top-rated local television stations and digital assets. Atlanta News First has served Atlanta communities for over 50 years with local news, weather, sports, and entertainment.

Requirements

  • 3-5 years of experience in Digital Advertising, people and process management.
  • Broadcast experience a plus.

Responsibilities

  • Oversee digital order entry and workflow execution to ensure accuracy and completeness.
  • Backup team members as needed.
  • Review campaign setup details, including coding, budgets, dates, delivery requirements, and platforms.
  • Manage campaign launch, transitions, optimizations, and stop-date execution.
  • Ensure reporting for key accounts is delivered accurately and on time.
  • Partner with sales, managers, corporate digital teams, creative services, billing, and other internal groups to move work through completion.
  • Monitor open items, workflow bottlenecks, and pending requests to ensure timely resolution.
  • Deploy systems to decrease time for campaign launch.
  • Conduct quality-control checks before launch, billing close, and major account updates.
  • Identify operational & account risks early and escalate issues before deadlines, revenue, or client delivery are affected.
  • Help refine and standardize digital workflow processes for the Atlanta market.
  • Maintain strong visibility into campaign status, workload, and outstanding action items.
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