Digital Monitoring & Research Coordinator

Cair La•Anaheim, CA

5d•Onsite

About The Position

The Digital Monitoring & Research Coordinator supports CAIR-LA's efforts to track and document publicly available online Islamophobia, misinformation, and harmful rhetoric across social media and digital platforms. This role involves regular exposure to content such as hate speech, discriminatory rhetoric, harassment, misinformation, and discussions related to violence or civil rights issues. Working under the Communications Manager, this role focuses on monitoring a defined set of public sources-including social media accounts, organizations, and elected officials-and identifying concerning trends, narratives, and incidents. The Coordinator will help organize findings, contribute to internal reports, and support the development of accurate, timely communications. This role is well-suited for someone who is detailed-oriented and interested in civil rights advocacy, digital communications, media analysis, and issues affecting the American Muslim communities.

Requirements

2-3 years of experience (internships, academic work, or volunteer experience welcome).
Strong familiarity with major social media platforms and how content spreads online.
Excellent attention to detail and organizational skills.
Strong written communication and ability to summarize information clearly.
Interest in civil rights, media analysis, or advocacy work.
Must have access to reliable transportation and be able to travel to events, meetings, and other work-related locations as required by the position.

Nice To Haves

Experience with social media monitoring, research, or content tracking.
Familiarity with issues related to Islamophobia, misinformation, or online hate.
Basic skills in graphic design, video editing, and other types of content creation (e.g., Canva, Google Slides, CapCut, or similar tools).
Ability to work with spreadsheets or tracking systems.

Responsibilities

Monitor publicly available online spaces for Islamophobic content and concerning narratives.
Track a curated list of public-facing social media accounts, organizations, media narratives, and statements by public figures relevant to CAIR-LA's civil rights and communications work.
Identify, document, and summarize online content and public statements that may relate to Islamophobia, bias, incidents, misinformation, discriminatory rhetoric, or emerging public narratives relevant to CAIR-LA's advocacy and communication work.
Monitor major platforms (e.g., X/Twitter, Instagram, Facebook, TikTok) for relevant content.
Flag urgent or high-risk content to the Communications Manager in a timely manner.
Maintain organized logs or databases of tracked content and incidents.
Compile daily or weekly summaries of key findings from monitoring activities.
Assist in identifying recurring narratives, talking points, or patterns in Islamophobic content.
Organize screenshots, links, and supporting materials for internal use.
Contribute to basic research that supports communications, advocacy, or civil rights work.
Provide timely information to support rapid response to harmful or misleading content.
Assist in drafting background briefs, summaries, or talking points.
Collaborate with the Communications team to ensure messaging is informed by current trends.
Support content development by providing examples or evidence of online narratives.
Assist in creating simple educational or informational content (e.g., social posts, summaries, or visuals).
Support the development of materials that raise awareness about online Islamophobia and misinformation.
Help track engagement or response to published content when needed.