Digital Merchandising Associate

Thuma•San Francisco, CA

2d•Hybrid

About The Position

The Thuma team is seeking a Digital Merchandising Associate to bring our assortment and brand story to life on the website, creating a thoughtfully curated, 6-star experience for every customer who visits. The ideal candidate has a background in DTC ecommerce or a related field, a sharp eye for a luxury, design-forward brand, and takes real pride in getting the details right. You will be responsible for prioritizing Thuma brand aesthetic while owning the end-to-end execution of product set up and launches across our channels. Thuma’s Headquarters is based in the historic Presidio neighborhood of San Francisco. This is a hybrid role, and candidates should be available to come into our SF office 3 days a week.

Requirements

1+ years of experience working on a DTC ecommerce site, digital merchandising, retail merchandising, site operations or related field.
Strong attention to detail and commitment to accuracy in a fast-paced, deadline-driven environment.
Ability to have a good understanding of tasks and ask questions when more information is needed.
Ability to quickly grasp new concepts across different platforms.
Strong organizational skills with the ability to manage multiple priorities.
Contributes to meetings with confidence, direction, and clear actionable outcomes.
Strong communication skills, both written and verbal.
Team player with a "no task is too small" attitude.

Nice To Haves

Experience with Shopify and Contentful is a plus.

Responsibilities

Manage day-to-day operations of our ecommerce platform (Shopify) and Content Management System (Contentful), ensuring on-time launches, accurate product representation and a user experience that matches brand standards.
Assist with the product launch process: uploading images and other content, building and updating product pages and listing pages ahead of the launch.
QA all site content prior to publishing — links, imagery, copy accuracy, and fidelity to Figma designs — to ensure all aspects are perfect prior to launch.
Manage the product catalog in both Contentful and Shopify, making sure both match with images, descriptions and proper metadata to enrich our site features and product feeds.
Assist merchandising across navigation, search, filters, facets, and product listing experiences.
Build, QA, publish, and maintain homepage content and landing pages using our CMS.
Support recurring seasonal and holiday site audits, fixing broken links, outdated content, and merchandising gaps ahead of key sales moments.
Partner with logistics to maintain accurate site inventory and delivery messaging.
Collaborate cross-functionally with marketing, engineering, brand, product, design, and customer service teams to implement strategies to drive sales via optimization, merchandising, and improved site functionality.

Benefits

Participation in our 401(k) program with company matching up to 6% of your contributions.
Comprehensive medical, dental, and vision coverage with generous employer contributions.
100% paid parental leave.
Company-sponsored One Medical and WellHub memberships.
Participation in employee stock option plan.
We operate with a high-performance mindset and we believe healthy, happy, relaxed people do better work.
Teams receive select paid holidays, including key company closure days, along with holiday pay when working on designated holidays.
40% off almost all Thuma products.
$100 per month to support work-related phone use.
Up to $150 per month for commuting to our office.
A complimentary product credit upon joining, valued at up to $3,000.